Finding and comparing products online is far more frustrating than it needs to be. Especially if you’re trying to find the online version of a product you found in the store. There is almost no correlation between the offline product world and the online product world. I can say this confidently, because I found out from personal experience recently. Continue reading
I recently had a chance to speak with Philip Britt who was writing an article for Enterprise Apps Today about the 9 Tech Trends Transforming Retail. There is one area in particular that we discussed I thought I would spend some more time on here today – the Cloud.
The retail industry is facing a host of challenges today; new regulations (such as EU 1169 in Europe), changing shopping behaviors (Mobile and Online shopping), an increased demand for access to product information (thank you Smartphones), and shifting buying power (Millennials beginning to outspend Baby Boomers). Any one of these challenges over a five-year period would put stress on the infrastructure that most retailers rely on. All 5 at once are causing them to transform the way they operate their business, and the infrastructure they use to do it.
E-commerce as a sales channel for the retail industry continues to grow. Currently, e-commerce accounts for about 6% of overall retail sales, and about 11% of the top 30 product categories, according to Forrester. The growth rate of e-commerce sales is currently estimated around 15% annually, much higher than that of traditional in store sales.
But, with that said, many look at that one metric, e-commerce sales and can be mislead because it is relatively small at 6%. So even with good growth, it will remain a very small, niche “channel” in the minds of many retailers.