Tag Archives: quality

4 Steps to Delivering High Quality Product Information Using the GDSN

The need for product information is on the rise; everyone wants it and everyone needs it. From your procurement officer to your end consumer, product information is impacting your business’s bottom line. Whether that impact is positive or negative is greatly dependent on the quality of your product information. Enabling your business to deliver high quality product information sets your business up for success in today’s market place. As the global leader in enabling trusted product information exchange, 1WorldSync has identified 4 key steps to delivering quality product information to trading partners:

  1. Understand what information is needed to support your products
    a. Discover what information is needed to register your items within the Global Data Synchronization Network (GDSN)
    i. Some required information needed to register your items in the Global Registry includes:
    1. Global Location Number (GLN)
    2. Global Trade Item Numbers (GTIN), make sure to follow the GTIN allocation rules
    3. Understanding how to build Product Hierarchies
    b. Visit the Landing pages of the Recipients you wish to publish data to in order to understand the specific content requirements each recipient is looking for on your products.
    i. Understand what Top-off attributes are needed to ensure a complete item record is published to your recipients. These may or may not be part of a standard GDSN attribute set.
    ii. Some of the Recipients have provided a portal for you to see their entire requirements. An example of this is Kroger’s VIP Portal access.
    iii. Utilize tools like The Attribute Graph (TAG) to gain further insight into the requirements across multiple recipients at one time.
  2. Build up a process for information gathering and governance to ensure you product records meet the information needs of your recipients.
    a. Gather the needed information or attributes of your product discovered during step 1. These attributes may be stored in several locations across your organization.
    i. GDSN Core
    ii. Recipient Core
    iii. Recipient Extended information sets
    iv.  Digital Assets
    b. Instituting a foundation of Data Governance at the start
    i. Understanding who owns the information or attributes and values within your organization
    ii. Is there a cleanup processed needed on your information to ensure it meets all requirements discovered in Step 1?
  3. Determine the right distribution method to get your content to your recipients through GDSN
    a. Automated information uploads and publications utilizing XML
    b. Manual Portal entry
    c. Select a data loading service
  4. Maintain and Support your product information. Once you synchronize your information to the recipient, the process has not finished.  There may be specific clarifications or inconsistencies that you need to address.  Also recipients are continuing to expand their need for information on your products.
    a. Review Data Accuracy Score Cards provided by recipients to highlight information challenges.
    b. Stay up to date on the latest recipient requirements
    i. Landing Pages
    ii. TAG
    c. Utilize the business and governance processes put into place during step 2.
    i. Information is constantly changing as marketing and brand owners continue to customize and position their products towards specific end consumers. These changes in information need to flow to your recipients to ensure the highest level of customer satisfaction for your products.
    ii. Digital Assets are the face of your product in a digital world. If there are changes to the package, a new image is needed.

Read more about how global industry leaders are leveraging 1WorldSync to enable their businesses for trusted product information exchange. Click here to learn more.

Transforming the Global Healthcare Landscape

Blog originally featured in Supply & Demand Chain Executive business magazine on July 20, 2015.

The effects of inaccurate product information across the supply chain are tremendous, particularly in the healthcare industry where its implications can mean the difference between wellness and illness, life and death. In recent years, the impact of flawed product information ricocheted through the healthcare supply chain, resulting in significant challenges to the industry, driving increases in operational costs and impacting the quality of patient care.

Healthcare reform, increased transparency and traceability requirements, and poor data quality are just a few of the elements that are contributing to greater costs of doing business for healthcare organizations. In the meantime, product recalls, market withdrawals and safety alerts weakened government and consumer trust in the industry, resulting in greater scrutiny and heavier governmental regulation. In an industry that is global by nature, the necessity for a standardized approach to supply chain management is imperative to keep costs down, and ensure the safety and well-being of end recipients.

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Transparency – The New Consumer and Corporate Social Mandate

For some time now we have been living in an era of Transparency. Transparency in our policies and procedures, transparency in the business practices we operate, and transparency in the products and services we buy in business and in our daily lives. The transparent manner in which consumers expect to discover, buy and express opinions about products or services is the new norm for any business that expects to flourish in the mobile social economy.

Product information is in demand throughout the entire discover-to-review lifecycle, and at virtually every touch point of the consumer experience. Understanding the importance and value of product information transparency and its accessibility is simple, however, delivering it efficiently and seamlessly is anything but simple. Businesses must revisit the manner in which product information is created, exploded, standardized, quality assured and syndicated to all parties that enable the consumer experience.

Consumer demand for transparency and accountability is forcing businesses and entire industries to revisit the way product information is sourced, aggregated, distributed and labeled. Years ago, the seller was in control as purchase decisions were based on the availability, convenience and brand. The paradigm has shifted, and with an abundance of choice in front of them, consumers are making selections not simply on brand or availability, but on the attributes about the product. 

Compounding this even further, a plethora of global legal and regulatory mandates have been put into place, requiring Brand Owners and Sellers to comply with product information centric regulations. For example, EU Food Regulation 1169 or FDA’s Unique Device Identification. Such regulations are another compelling force for companies all around the globe to take a closer look at the digital information chain that accompanies their products as they pass along transitional and new Omni-channels to market.

For 1WorldSync, product information transparency gets to the heart of everything we do. Our mission is to empower global businesses and consumers with trusted product information that enables improved decision making, efficiency, health and well-being.

Our Product Information Cloud platform purpose was built to deliver syndicated product information solutions and services to customers around the globe that rely on product information to power their businesses. For many of our 16,000 customers, the ability to mobilize a product information transparency program is a logical next step on top of the solid product information management foundations they have built with us over the last decade or more.

Every industry we operate in is actively investing in software and processes transformation that enables transparency. From the product development, to aggregation and management of product data at the manufacturer to setting up an item for sale at a retail or online store, to presenting that information to the consumer.

It is such a hot topic this year that we have made it the focus of our annual customer user conferences in both the USA at GS1 Connect, and in our EMEA customer event alongside ECR Europe this year. 

Enable and Empower your Supply Chain!

Now, more than ever, global supply chains are under pressure to be agile and transparent, in the face of renewed consumer demand and the massive rise of Omni-channel commerce. In today’s digital world, your product information is one of your most valuable assets. Before your customers and trading partners ever see the physical product, they will have access to the digital information representing it. With the explosion of product information in the marketplace, the demand for quality, accurate product data has grown exponentially.

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