Tag Archives: product information cloud

2016 Readers’ Choice: Mobility

Originally posted in Readers Choice of CGT – A Short List of the Best Technology & Services Providers to the Industry

According to Peter Drucker, “Business has only two functions — marketing and innovation.” But with the pace of innovation and technology quickening we might want to think on using a new portmanteau; TECHNOVATION.

Technovation suggests that marketers must recognize the accelerating pace of evolving technology, now inextricably linked to adapting consumers, while adjusting our comprehension and organizational structures to embrace not just the obvious, e.g., big data and analytics, but also how consumers, themselves, view their online and offline lives as part of a seamless whole. Marketers must understand that technovation is not only about understanding what consumers are doing with technology, but also what technology is doing to them.

Mary Meeker of KPCB notes that since 2008, the time an adult spends on digital media has gone from 2.7 to 5.6 hours per day, and that mobile has increased from 12 percent of that time spent to 51 percent. In June 2015, Pew Research noted that a fifth of Americans are ‘almost constantly’ online, with 36 percent of 18 to 29 year olds reporting they are ‘almost constantly’ online. Nielsen recently reported, in the desirable 18 to 34 year old demographic, that 8.5 million people per minute now use smartphones and other TV connected devices, surpassing 8.1 million per minute that use traditional TV screens.
In his book “Decoding the New Consumer Mind: How and Why We Shop and Buy” Kit Yarrow opines, “our use of technology has changed our psychology” including for innovation optimism, consumer empowerment, faster thinking, symbol power, and new ways of connecting.

The Ericson Institute, in a just released study representing 1.1 billion people across 24 countries found that constantly having a screen in the palm of your hand is not always a practical solution, however. Prognosticators now believe this technology will be a thing of the past, perhaps in fewer than five years.

What might make this forecast a reality? The Internet-of-Things has already taken hold, and Virtual Reality now has a purchase on popular imagination. Watch for a plethora of new form factors, from flexible screens, to wearables, to implantables. The computing power driving this technology is readily available and rapidly evolving. IBM has Watson, and Google claims its “D-Wave Quantum Computer” will be 100 million times faster than any of today’s machines. If true, D-Wave could theoretically solve a mathematical problem within seconds that would take today’s digital computer 10,000 years to calculate.

This kind of computing power, linked to Artificial Intelligence, coupled with new user form factors, will drive innovation for the next era of digital communication making possible – quite literally – commerce-at-the-speed-of-thought.

A brave new world is upon us, taking shape around us and with all of us as participants and innovators in our own right.
Hail the consumer!

What Makes a Trend… a Trend?

Rubik’s Cube.  Leg Warmers.  Juicers.  Boom Boxes.  Atari, Tivo, Game Boys. Chances are good that you bought in to one of the many product trends from the last couple of decades.  After all, whether its fashion, toys, gaming or foods (think “artisanal” cheese), who can resist jumping on a trendy bandwagon?  Admittedly, some trends are best left to the pop culture history books, but today – in 2016 – we’re seeing a definite trend towards trends becoming more than trends (did you get that?).

Consider eCommerce.  It was only 15 years or so ago that online sales were left to Amazon or eBay. For others in retail, online shopping was a nice add-on.   The theory was that the consumer wouldn’t abandon the brick and mortars.  Consumers wanted to see, touch and hold their purchases. So what was considered a trend in the year 2000 (15 ½ million households shopped online in September 2000), has evolved into a full-fledged way of life (spending a total of $4.2 billion online – an average of $272 per person).  Today, consumers are spending an average of $2,466 per person on online purchases.  Even traditional grocery items are added to the list, with online grocery growing at nearly twice the rate of any other industry.

Convenience, value and the proliferation of mobile devices have been key drivers in changing consumer shopping behaviors.  So what’s a growing retailer to do?  How can retailers capitalize on current eCommerce buying trends, while building for the future?

  1. Invest in digital technologies that enhance the Omni-Channel experience whether in-store, online or anytime. For example, consider tools that enable online chats and video merchandising to help describe and demonstrate how an item looks or works.  Curated content, suggested buys & upsell, on-line shelves and eCarts are varied components of an engaging on-line shopping experience. Walmart recently announced making a move to marry the retailer’s online and mobile assets with its 11,500 stores worldwide..  According to Fortune Magazine, “Walmart said it was merging to the two divisions to create a new unit called ‘Walmart Technology.’ Walmart pointed to the recent launch of its Walmart Pay mobile payment service as an example of the kind of collaboration between the teams that it hopes the merger will spur.”
  1. Offer a convenient shopping experience that responds to the consumer path to purchase. One-stop-shopping convenience is no longer about selling everything from a single supercenter or website. It’s more profitably targeted at giving a seamless Omni-Channel experience to shoppers who are budgeting for both time and money. Consider retailers that are offering services that combine their in-store and digital capabilities, for example ‘click-to-curb’ for groceries, ‘site to store’ at mass retailers or virtual dressing rooms for apparel.
  1. Content, content, content…did we mention Content?

We encourage retailers to focus on enhanced content and content distribution strategies to provide differentiated levels of product information for customers and consumers.  As research indicates, rich content, more content and trusted content will make a consumer click BUY NOW and continue as a repeat customer online and in-store.  Conversely, if a consumer cannot see a picture of the product they want to buy…they go elsewhere, and likely never return.

What sets a seller of goods apart from competition is their ability to give the buyer what they want, how they want, where they want it, when they want it.  Omni-Channel is not a trend – it is a full-fledged way of commerce and consumerism: yesterday, today and tomorrow.

The Omni Channel Challenge – 3 Tips on How your Organization can transition to a full customer shopping experience

“Here is a simple but powerful rule: always give people more than what they expect to get.” ~ Nelson Boswell

“The customer experience is the next competitive battleground.” ~ Jerry Gregoire

“Make your product easier to buy than your competition, or you will find your customers buying from them, not you.” ~ Mark Cuban

We love a good quote.  But three stellar quotes about the customer experience?  Absolutely irresistible.  Because as it relates the world of retail, we know that businesses are knee-deep in adopting new standards and technologies to improve and enhance the customer’s shopping experience.  After all, it’s the customer that now defines retailing, transcending channels to shop exactly the way they want to shop, whether online or in-store.  And their expectations are significant.  With a shopping basket in one hand and a smartphone in the other, shoppers also turning to mobile to do research, compare prices and even make their final purchase.

Continue reading

Top 5 Reasons to attend 1WorldSync 2016 Annual User Group, Americas

#RoadtoAUG

At 1WorldSync, we are dedicated to providing our community with collaborative platforms for open engagement and industry alignment. Input from the 1WorldSync community drives our efforts to provide collaborative platforms that deliver information and interactions that benefit our customers. The WorldSync 2016 Annual User Group, Americas provides this platform for our customers to engage, interact and share best practices, community needs and encourage user-lead information sharing. Below are my personal Top 5 Reasons to attend this year’s Annual User Group, Americas.
Continue reading

The Power of 1WorldSync Product Information Cloud

As an avid reader of Bloomberg Businessweek, I was excited to see cloud technology, code, data management, everything that we, 1WorldSync, live and breathe, dominating the June 2015 issue. It got me thinking, how do we as a world, as an industry, as a business, educate decision makers on:

  • ‘Understanding and unlocking’ the value of the cloud?
  • Understanding the power and presence of data?

It is a new frontier, a ‘Data Revolution’, and the healthcare industry, specifically, is on the proverbial cliff ready to jump in head first. With the ongoing transformation of the U.S. healthcare delivery system, supply chain has become a key component to meeting organizational goals by driving clinical value, implementing innovation, and delivering operational efficiency. In order to fulfil its multifaceted objectives, supply chain is engaging with various stakeholders in pursuit of a common mission to foster a coordinated healthcare delivery system. Specifically, the impact of the ‘Data Revolution’ and the ‘Big Data’ explosion on the healthcare industry has spurred the creation of governmental and regulatory mandates, such as the Unique Device Identification (UDI) regulation set forth by the FDA. The UDI regulation require all medical device manufacturers to publish complete and accurate product information to the Global UDI Database (GUDID). To comply with the regulation, all medical device manufacturers must publish all required medical device product attributes to the GUDID by the specified time or face strong consequences.

Whether it’s in the form of regulatory compliance, seamless deployment along the supply chain, expanded storage, or collaborative networks or solutions, companies and businesses are looking to improve their top and bottom lines, and trusted product information is proving itself as a time and cost saver with the ability to help businesses grow. This is the core of 1WorldSync services and solutions. By building genuine business relationships and developing detailed strategic solutions 1WorldSync services address the most critical challenges within organizations in support of supply chain efficiency and regulatory compliance.

Join 1WorldSync at AHRMM15 to explore key ideas, trends, and best practices around building strategic stakeholder engagement, with an emphasis on supply chain perspective. Visit 1WorldSync at booth 924 and learn how the leaders in data pool management solutions and services can support your business for trusted product information exchange.

We look forward to seeing you there!

 

OUR Mission:

To be the Healthcare industry leader in product information exchange and the change agent that drives the industry forward through global regulatory compliance and improving healthcare standards.

Transparency – The New Consumer and Corporate Social Mandate

For some time now we have been living in an era of Transparency. Transparency in our policies and procedures, transparency in the business practices we operate, and transparency in the products and services we buy in business and in our daily lives. The transparent manner in which consumers expect to discover, buy and express opinions about products or services is the new norm for any business that expects to flourish in the mobile social economy.

Product information is in demand throughout the entire discover-to-review lifecycle, and at virtually every touch point of the consumer experience. Understanding the importance and value of product information transparency and its accessibility is simple, however, delivering it efficiently and seamlessly is anything but simple. Businesses must revisit the manner in which product information is created, exploded, standardized, quality assured and syndicated to all parties that enable the consumer experience.

Consumer demand for transparency and accountability is forcing businesses and entire industries to revisit the way product information is sourced, aggregated, distributed and labeled. Years ago, the seller was in control as purchase decisions were based on the availability, convenience and brand. The paradigm has shifted, and with an abundance of choice in front of them, consumers are making selections not simply on brand or availability, but on the attributes about the product. 

Compounding this even further, a plethora of global legal and regulatory mandates have been put into place, requiring Brand Owners and Sellers to comply with product information centric regulations. For example, EU Food Regulation 1169 or FDA’s Unique Device Identification. Such regulations are another compelling force for companies all around the globe to take a closer look at the digital information chain that accompanies their products as they pass along transitional and new Omni-channels to market.

For 1WorldSync, product information transparency gets to the heart of everything we do. Our mission is to empower global businesses and consumers with trusted product information that enables improved decision making, efficiency, health and well-being.

Our Product Information Cloud platform purpose was built to deliver syndicated product information solutions and services to customers around the globe that rely on product information to power their businesses. For many of our 16,000 customers, the ability to mobilize a product information transparency program is a logical next step on top of the solid product information management foundations they have built with us over the last decade or more.

Every industry we operate in is actively investing in software and processes transformation that enables transparency. From the product development, to aggregation and management of product data at the manufacturer to setting up an item for sale at a retail or online store, to presenting that information to the consumer.

It is such a hot topic this year that we have made it the focus of our annual customer user conferences in both the USA at GS1 Connect, and in our EMEA customer event alongside ECR Europe this year. 

A Better Way to Find Stuff Online

Finding and comparing products online is far more frustrating than it needs to be.  Especially if you’re trying to find the online version of a product you found in the store. There is almost no correlation between the offline product world and the online product world. I can say this confidently, because I found out from personal experience recently. Continue reading

The Future of Retail is Cloudy

I recently had a chance to speak with Philip Britt who was writing an article for Enterprise Apps Today about the 9 Tech Trends Transforming Retail. There is one area in particular that we discussed I thought I would spend some more time on here today – the Cloud.

The retail industry is facing a host of challenges today; new regulations (such as EU 1169 in Europe), changing shopping behaviors (Mobile and Online shopping), an increased demand for access to product information (thank you Smartphones), and shifting buying power (Millennials beginning to outspend Baby Boomers). Any one of these challenges over a five-year period would put stress on the infrastructure that most retailers rely on. All 5 at once are causing them to transform the way they operate their business, and the infrastructure they use to do it.

Continue reading

Product Information Cloud Forecasted in Global Supply Chain

In today’s fast pace business environment, technology challenges are increasing due to the ability to connect large numbers of trading partners around the world with accurate, authentic, timely data. With ever changing customer requirements companies have been forced over the last decade to become more dynamic and support the shift in supply chain architecture from manual to IT cloud based solutions.

Reliance on the one-to-any connection requirements is difficult for both the data source and data recipient. If they can’t connect virtually with all trading partners, then product information and reporting can be unusable and lost, impacting sales, brand integrity and compliance.

Continue reading