Tag Archives: compliance

Why Supply Chain Transparency is Critical to Your Business and Customer Loyalty

Food companies are facing unprecedented pressure to provide supply chain transparency not only to comply with FSMA and other regulations but to earn customer trust and loyalty.

A recent FoodLogiQ survey of 2,000+ consumers revealed that supply chain transparency by food companies is a critical driver in consumer purchasing decisions and brand loyalty.

But transparency is not achieved overnight, especially for food companies with with complex global supply chains. We are living in a technological atmosphere where information moves fast, and consumers are more aware about the food they eat and the companies they patronize. If a company is faced with a recall or a foodborne illness; the direct costs, lost of sales and brand damage can be staggering.

But there are ways for food companies to not only provide the transparency consumers are demanding but also make it part of their strategic business initiatives to protect their supply chain.

To help support this transparency, FoodLogiQ has partnered with 1WorldSync. Together, we offer a whole-chain traceability solution backed by product information that delivers transparency while tackling food safety and compliance issues.

On September 21st, join industry leaders from FoodLogiQ and 1WorldSync for a compelling webinar on:

  • The challenges and market forces in delivering safe and quality food products to the consumer and driving supply chain transparency
  • How companies are adopting transparency and traceability to drive business goals
  • The technology and skills needed to ensure customer loyalty while protecting your brand

We will present the results of the FoodLogiQ survey, A Food Company’s Guide to What Consumers Care About in the Age of Transparency and answer your questions about what leading food companies are doing to meet their transparent supply chain initiatives. We can help you create business value and decrease risk across your supply chain.

 

 

Insecticide Instead Of Bio: The Consequence Of The Egg Affair

Have you recently abstained from your breakfast egg?

Since it is known that the insecticide “fipronil” has been used for large quantities of eggs, the consumption of eggs or egg-containing products has intensely reduced.
However, it is not just the manufacturing industry that will suffer. Trading does not know yet either how bad consequences will be.

Will consumption reduce in the future? How will the turnover of such products change?

What exactly caused the “egg affair”?

Everything started with a simple cleansing material which was developed for stock breeding companies, especially for poultry farming. In the past, that cleansing material called “Dega-16“ was used by different cleaning companies in that industry to clean poultry stalls and was claimed as a “miracle cure“ for parasites by the Belgian manufacturer.

At that point, retailers and manufacturing companies should have been taken aback and should have realized that this product is a biocidal product because of its effect mentioned on the label. Sadly, this was not the case.

In addition, this product was not accredited as a biocidal product even though it was demanded by the legislator. Despite the missing registration number, this was missed. In accordance to recent chemical analysis‘, the plant protection agent “fipronil“ was added to the product, as well as the dangerous agent “amitraz“. Both are subject to a European ban on use in the food industry and should not have been used for “Dega-16“.

What happens to companies that used or sold the adulterated cleansing material even though it had an obvious biocidal effect?

Failure Of The Supply Chain

Environmental and consumer protection associations blame the involved parties (manufacturers, retailers, suppliers and users) as stakeholders of the supply chain for knowing that a product against parasites needed to contain biocides. They should have tested which agent was included in the product. With the help of the safety data sheet, they should have figured out that forbidden substances were added.

But the safety data sheet of that product was not correctly prepared. Responsible people just neglected the fact that these agents were added to the product. The supply chain failed and the population’s health was put at risk.

In accordance to the Federal Statistical Office, around 369,000 safety data sheets required by law were used in 2015 in Germany alone. Statistics around the safety data sheet check of the 1WorldSync HazMat Compliance Solution show that 35 % of all suppliers‘ safety data sheets throughout Europe contain mistakes.

A retailer or other stakeholder of that supply chain must determine those mistakes and forward it to the manufacturer/supplier or even collect the needed information himself/herself. If there is no safety data sheet about dangerous products at all or it contains gross errors, you cannot provide your customers the right information before or after purchase. It is already a statutory offense.


Generating Value Beyond Compliance

Can you imagine if this scenario applied to one of your own products? As a manufacturer, do you know which responsibilities you have to carry out regarding your own brand’s products?

In this case, you are fully liable for that product, for wrong or undeclared biocidal products or concealed dangerous components.

Even though not all details are clarified yet, the legislator is going to draw consequences on a European as well as on a national level because of this consumer protection disaster.

Trading has to be prepared to allow for tightened identification standards and stricter controls of purchased products and own brands, not only in the food industry, but most of all in the chemical industry (e.g. cleaners).

Up-to-date and available safety data sheets are essential for your business success. Avoid fines, compensation demands and damage to your image by conforming to the duty of supply information conformable to law.

To minimize your compliance risks, we are pleased to support you with our 1WorldSync HazMat Compliance Solution.

Retail + Boxing: When Worlds Collide (Part 2)

The build up and preparation to a fight, for a fighter is the hardest, the fight being the fun part. Not sure if a retailer would agree, their fight can go much longer that 12 rounds.

In part 1, we discussed the link between boxing and retail. Let’s get back on track!

The preparation for stores to hook a customer is preparing a consumer’s mind to think of their service first, no matter online or at a store. These stats speak for themselves (IC Real Estate 2017).

  • The probability of selling to a new customer is between 5 and 20%.
  • The probability of selling to an existing customer is between 60 and 70%.
  • 96% US adults shop online yet…
  • 94% of total retail sales are still generated in brick & mortar stores.

Those numbers calculated with the speculated number of eyes for this PPV, early estimates speculate the fight almost double what Mayweather vs Pacquiao did. With fans from both sides tuning in, the probability of getting new customers and keeping existing fans hooked, the potential revenue will be well worth it. Customers from every end of the spectrum will tune in to not just cheer on one side, but continue the view of their own path to purchase.

Tale of the Tape

Everyone digests the newest technology to make their personal shopping experience more convenient. Technology has started blurring the lines of every industry from retail, healthcare and food service and forever changed the path a consumer takes on their path to purchase.

The bout will be UFC star McGregor’s first boxing match – and against a legend who retired with a 49-0 record.

Technology takes the ease of online pay to stores with simpler ways to pay.  71% of shoppers believe they will get a better deal online than in stores (Digiday 2013). This leads everyone from restaurants to retail stores to rely on new tech trends to entice consumers from their phone and tablets using things like Groupon to bring consumers in by capturing them online. Instead of going and waiting at a doctor’s office, you can now facetime a doctor from your phone. Thus making it easier for a busy mom with a sick kid, to taking pressure off of doctors offices in need of dealing with more extreme situations. Food service now makes delivery easier, Uber first transformed the way we moved, now they are transforming the way we order food with Uber Eats. Amazon is continuing to tease their new technology that will bring grocery shopping to once that of as “something from the future”.  

In response, many brick-and-mortar retailers have started to use omni-channel fulfillment methods that leverage their store locations and in-store inventory in order to better compete in e-commerce. These omnichannel services, including ship-from-store and click-and-collect, can help retailers manage the transition to digital by: Increasing online sales by offering cheaper, more convenient delivery options for online shoppers.

No one channel is the clear answer, but companies that stay competitive will need to more tightly integrate all of their approaches, both physical and digital. Embracing the meeting of the two worlds seems like a much easier decision that the head to head collision, but come Aug. 26 everyone will be watching the two worlds collide. No matter your side, your interest level, sit back and watch history unfold before your eyes, because this truly is history in the making!

References

“13 Alarming Stats About Retail In Digital – DigiDay” 19 May, 2013.  https://digiday.com/marketing/13-alarming-stats-about-retail-in-digital/

“Online -vs- Brick and Mortar Retail Shopping: The Statistics – IC Real Estate” 15 March, 2017. https://icrealestate.com/2017/03/online-vs-brick-mortar-retail-shopping-statistics/ 

“Floyd Mayweather Jr. Vs. Conor McGregor Total Revenue Should Surpass Pacquiao Fight – Forbes” 28 June, 2017.https://www.forbes.com/sites/brianmazique/2017/06/28/floyd-mayweather-jr-vs-conor-mcgregor-total-revenue-should-surpass-mayweather-vs-manny-pacquiao/#42cb85615c21

Retail + Boxing: When Worlds Collide (Part 1)

When Floyd Mayweather welcomes UFC Champion Conor McGregor inside the boxing ring, it is expected to be the biggest fighting spectacle of this generation, if not ever. On August 26, 2017 viewers will witness, for the first time, the sports version of when two worlds collide.

Boxing has long been the staple in the combat sports world, until Mixed Martial Arts (MMA) became the fastest growing sport in the world and captured newer audiences. Today many view it as the old vs. new age, one seems to be on a meteoric rise and the other struggling to stay relevant.

Brick and mortar retail stores are following the same traditional format that we all grew up with. Mayweather, while flashy and controversial, represents a sport that gets the same headlines as brick and mortar stores; “Boxing is dead” or “Boxing is a dying sport”. You can replace brick and mortar in any of those headlines and find thousands of results on Google. This superfight, not only brings both sports to a height neither has seen in some time, but will create a new blended party for audiences.

Lines continue to blur between traditional brick and mortar shopping and e-commerce. Shoppers care more about bottom lines price and will go wherever that leads them, online or in store. These two worlds collide and coexist to consumers everyday while brands continue to struggle.

The $1.9 trillion e-commerce world shows no signs of slowing down, companies are facing more challenges managing product content across channels, and are losing revenue as a result.

A New Hybrid  

Thanks to e-commerce, online sales have scaled new heights, winning a growing percentage of the market every year. The Irishman, McGregor has made his own emergence from obscurity, much like MMA and e-commerce. The UFC Champion was said to be living out of his car just a few years ago. Now he is on the verge of a multi-million dollar pay day, bringing MMA into its largest spotlight to date. Regardless of who wins, audiences will fill the arena and create a new hybrid of both sports, leaving room for only growth.

An estimated  8,640 brick-and-mortar stores will close their doors in 2017, more than 2008 in the great recession (Zero Hedge 2017). Each retailer must look to online sales to keep consumers and both sides must concentrate on what the consumer wants/needs more than thinking of winning them for their side. This will not be a Blockbuster vs Netflix, we all know how that turned out, this battle is all about placement and willingness to adapt.

We have seen past dual sport athletes, Michael Jordan, Bo Jackson and Deion Sanders did it first by showing the cross over appeal. Now athletes like Tim Tebow and Brock Lesnar bring a different appeal to dual sports by sole mass appeal to the media. But this is not playing two sports separately, this is a head-to-head battle of two becoming one.

Weighing In

The weigh ins for a fighter are as mentally tough as they are physical. Today with regulations becoming stricter and heavier regulated in order to keep transparency and safety for fighters health, there is very little room for error.

Missing weight by 1 pound can result in losing millions of dollars from their fight purse, sponsors and overall brand loyalty. New industry regulations like UDI and SmartLabel have put pressure on companies to be more transparent in order to help consumers be more aware of the ingredients and processes used everyday. Bad data or ignoring consumer and federal guidelines can result in heavy profit loss, it would be as bad as not paying taxes ;)

Product information is becoming rich, robust, accurate and readily available to customers and consumers alike, and businesses are becoming more efficient, compliant, and transparent. Consumers want to know more about the products they buy and are basing purchasing decisions on the information available to them.

Companies that aren’t paying attention to larger trends will lose customers trust; the value of a cross channel approach is becoming a must in order to maintain trust loyalty and consistent experiences across every channel.

Follow us to know when part 2 drops next week…

References

“The Retail Bubble Has Now Burst: A Record 8,640 Stores Are Closing In 2017 – ZeroHedge” 22 April, 2017.  http://www.zerohedge.com/news/2017-04-22/retail-bubble-has-now-burst-record-8640-stores-are-closing-2017

“Worldwide Retail Ecommerce Sales Will Reach $1.915 Trillion This Year – E-Marketer” 22 August, 2016.  https://www.emarketer.com/Article/Worldwide-Retail-Ecommerce-Sales-Will-Reach-1915-Trillion-This-Year/1014369

Take Advantage of the 1WorldSync Expanded Offerings to Improve Global Cross-Channel Commerce Capabilities this Summer!

Success in the retail space is challenging. Grabbing a competitive edge is a must. The best suppliers move quickly to get their products onto new shelves and improve product transparency…which in turn drives sales!

Are You Ready to Sizzle This Summer?

1WorldSync is excited to announce that we’ve enhanced our Product Information Cloud® Platform to help our customers syndicate content more efficiently and improve global compliance and product transparency to drive sales.

This summer, we have launched five new apps and features to enhance customers’ ability to grow global cross-channel sales.

The new capabilities enable more efficient content syndication and improved compliance and product transparency offerings to simplify content aggregation and exchange between trading partners.

Suppliers can now take advantage of the 1WorldSync expanded product suite:

  • The Amazon App allows customers to set up products based on Amazon.com requirements and publish directly to Amazon Vendor Central. This accelerates sellers’ ability to standardize their GDSN data. Do you sell to Amazon today?  Do you want to learn how to leverage your GDSN data to submit GDSN and Non-GDSN product content to Amazon efficiently? Learn more on how you can connect to Amazon today.
  • The Walmart App provides users a ‘Content Service Provider (CSP)’ API connection to Walmart Store Assortment Online (SAO), simplifying and accelerating product sellers’ ability to list products on Walmart.com. The app eliminates the extra step of having to top off data in the Walmart vendor portal.
  • The Lidl App enables suppliers to publish product data in the format consistent with category-specific playlists that adhere to Lidl product information requirements.
  • SmartLabel enhancements meet the updated requirements by the Grocery Manufacturers Association (GMA). 1WorldSync customers will benefit from a new layout of the Nutrition Fact Panel, upgraded design and improved format for a more consumer-friendly experience.
  • The Recipient Catalog enables buyers to accept items from manufacturers and publish to their own digital storefronts, including products from many brands or suppliers organizing products by category or type as desired.

As the demands of global commerce and consumers have evolved, so have the 1WorldSync product solutions. It’s time to sizzle this Summer! Take action and request a strategy to learn more about our expanded capabilities and new Apps request one today.

1 Solution – Global Healthcare Compliance

The healthcare industry is evolving and the ability to control trusted quality data can be challenging.

If you manufacture or supply medical devices or pharmaceuticals, then you’ll need to comply with multiple regulations in the near future. Whether it’s for the public sector (NHS in the UK), Group Purchasing Organizations, Regulation in Europe (MDR and IVDR) or in the US (FDA GUDID) – there are strict new regulations and customer demands you must meet in order to continue to do business. Continue reading

Amazon: Prime-Time For The Grocery Industry

The grocery industry is the most pedestrian of retail endeavors – customers drive to stores, pick and pack their shopping, pay and then drive home. Many have tried to e-commercialize the grocery industry, but the business model never really seemed to work. The consumers desire to touch and feel grocery products before purchasing has been a barrier to widespread adoption of online grocery.

The food industry has traditionally been based around trust and price, not technology – and Whole Foods is known for providing a high level of trust and product transparency to its consumers through detailed product information. After a short dip into e-commerce, Whole Foods has refocused on brick-and-mortar retail growing 35 fold over the last 15 years (Fortune 2017)

And now, with the acquisition of Whole Foods Amazon sends a clear message to grocers that it is ready to play and, at least partly e-commercialize the grocery game. They’ve already dipped their toes in food and grocery in the past through Amazon Fresh and Amazon Pantry, but this gives them more robust access to high-quality food and more power to delivery grocery products more immediately to customers. It is also a bold statement that Amazon is serious about brick-and-mortar and at the same time this step finally fully validates cross-channel commerce as the future of grocery.

As the lines between online and in store have blurred, Amazon has realized that location will be a key driver for commerce success. Having access to Whole Foods’ 431 existing stores, gives them valuable distribution centers to bring fresh, localized products directly to customers. Amazon was also likely motivated to reach Whole Foods’ millennial audience and develop loyalty with the younger, more quality-conscious consumer.

This generation is more particular about where they buy their food and the ingredients in it, so Amazon will be able to earn the trust of these buyers through Whole Foods’ reputation and its strong identity as a trustworthy source for organic, GMO-free, high-quality food – that consumer trust will now be transferred to Amazon.  

Consumers need to be met wherever they are, whether in store or on their smartphones, but the importance here is an integrated approach. No one channel is the clear answer, but companies that stay competitive will need to more tightly integrate all of their approaches, both physical and digital.

Consumers are the key winners here, as the bar for success in the grocery industry is going to be much higher in the future. Competitive pricing, upgraded digital experiences, and more innovation will directly benefit customers.

Companies that aren’t paying attention to larger trends will lose as consumers demand for more product content; the value of an omni-channel approach to grocery; and the importance of consistent experiences across every channel.

To summarize, consumers aren’t tolerant of brands that look different online than in-store, and this is more important in the grocery market, as missing or misleading product information has the potential for serious harm.

Product Content and the Impact on Nutrition

1WorldSync’s Senior Manager, Community Enablement, Payal Patel discusses the importance of product content and the impact on nutrition with Robert Howell Vice President, Merchandising, from Sysco.

1WorldSync: What would you tell your suppliers who are currently not synchronizing product content with Sysco?

Sysco: The foodservice industry has made the adoption and implementation of GS1 Standards a top priority in an effort to improve the completeness, accuracy and availability of product information for foodservice operators and consumers. One aspect of this adoption is active participation in the Global Data Synchronization Network (GDSN). With this renewed emphasis on supplier participation, Sysco is requiring suppliers to begin synchronizing product information via the GDSN.

1WorldSync: Before leveraging GDSN to capture product attribute data, what did your environment look like in regards to capturing and updating your suppliers’ product content?

Sysco: Prior to leveraging GDSN to obtain data from suppliers, Sysco utilized a process called Request for Data (RFD). This process involved a manual population of data attributes into an Excel Spreadsheet. This process also lacked enriched data such as nutritional, marketing, and image information.

1WorldSync:  What is the risk when lacking accessible, accurate, timely product content from Suppliers?

Sysco: Not having access to complete and accurate content may lead to several issues including:

  • Lost Sales
  • Impact on brand image
  • Compliance and regulatory challenges
  • Profitability

1WorldSync: What is Sysco doing with this content?

Sysco: Sysco is using the content we receive via the GDSN to feed the master product catalog, which consists of items sold to our customers. Our customers include restaurants, healthcare and educational facilities, lodging establishments and other customers who consume meals prepared away from home.

Sysco also uses the content received from manufacturers via the GDSN for our customer-facing ecommerce applications, as well as our Marketing Associates sales systems. The data, including product images, is particularly important when it comes to being able to effectively market and sell to customers using web-based order entry platforms.

Our buyers utilize the GDSN information to look up the items they want to source for our customers, and therefore, it is important for us to have complete and accurate product information to support sales. Again, images and nutritional information is of critical significance to enable customers to make more informed buying decisions.

1WorldSync: How would you describe your relationship with 1WorldSync and the onboarding process?

Sysco: Sysco partnered with 1WorldSync to drive participation among our supplier community. 1WorldSync is assisting in on-boarding our suppliers via communication, training & education, supplier outreach and program awareness activities.

1WorldSync: How would you describe the results that you have achieved in working with us?

Sysco: 1WorldSync has assisted in the coordination of onboarding suppliers, as well as building the supplier relationship with GDSN and Sysco by providing outreach and assistance to the supplier community.

1WorldSync can help you address your product content challenges and get engaged. Contact businessdevelopment@1worldsync.com to get started today!

UDI: One Cost for Compliance. Advanced Readiness

1WorldSync, the leading provider of product content solutions, recently entered into a collaborative agreement with ReedTech, a provider of data management and analytics solutions for the life sciences industry, to enable more robust product content solutions for the medical device industry.

1WorldSync™ & Reed Tech® Join Forces

Through the integration of data exchange capabilities from 1WorldSync with Reed Tech medical device product data management solutions, the two organizations together are able to offer device manufacturers a single full-service approach to device product data management.

“This collaboration will allow the medical device industry to receive expanded, customizable offerings to meet current and future challenges,” said Dan Wilkinson, Chief Commercial Officer at 1WorldSync. “Our agreement benefits customers of both companies, enabling more robust product content support to meet the continually changing mandates and regulations in healthcare.”

Ethan Eisner, VP of Global Commercial Markets at Reed Tech, also indicated his enthusiasm for the project. “Reed Tech is a leader for medical device product data management solutions, including Unique Device Identifier (UDI) regulatory filings to the FDA. Our organizations are well-aligned to offer superior value to our customers through a single solution capitalizing on the strengths and expertise of both companies. We are excited about the addition of GDSN capabilities into our medical device data management solutions.”

Generating Value Beyond Compliance

With a single, full-service solution from 1WorldSync and Reed Tech, you can feel confident in your company’s product content and rededicate your time to producing the quality products your customers and patients need.

1WorldSync and Reed Tech can help your organization manage and capitalize on the value of your product content, syndicating to trading partners to fulfill requirements of governmental authorities (such as FDA UDI and UK NHS eProcurement) and buyers (such as GPOs and influential hospital networks).

Visit 1WorldSync (booth #6) and Reed Tech (booth #20) at the UDI Conference in Baltimore June 7-8. Learn UDI implementation strategies and identify a sustainable process to successfully manage your device product content from our experts first-hand!

On May 23, Reed Tech and 1WorldSync will co-present a free webinar for industry members on how to meet the UK NHS eProcurement deadline and provide product data to buyers. Register now!

UDI for 2020: Why You Should Start Now!

September 24th, 2020 for Class I UDI compliance is just a heartbeat away, particularly when evaluating the scope of the UDI initiative and the breadth of products impacting your company.

Many suppliers that have previously submitted Class III and Class II product data have already begun gathering and sending Class I data.

Key Challenges for UDI Labelers:

  1. Understanding the complexities of the UDI legislation as it applies to your organization’s products.
  2. Finding the existing data, creating data that does not exist, and organizing the data into a single point of truth for submission to the FDA GUDID.
  3. Setting up the proper data governance to ensure that the information is correct to meet the deadline and continues to stay up-to-date and accurate in the future.

How 1WorldSync Can Help You

  1. Understanding Rules – Our experts are well versed in the UDI legislation, definitions, and terminology to be able to help your organization identify attributes relevant for UDI per the legislation. Watch our latest and greatest UDI Video to see how we can set you up for success!
  2. Data Collection – Our organization has vast experience with previous UDI customers and can provide education and guidance around attribution. In addition, we can also leverage previous knowledge to directionally aid in the sourcing of attribution. Read our new case study to learn how Teleflex partnered with us to implement a data management solution to comply with the upcoming UDI regulation.
  3. Data Governance – Our team can provide the structure necessary to ensure that information stays up-to-date and accurate, integrating the data collection into day-to-day processes and reducing effort in the future.

Getting To Good Data in the GUDID With 1WorldSync

The general structure of a UDI project is very similar to a typical supplier implementation, with some key exceptions. At the end of the day, data needs to be sent by the supplier to a recipient. 1WorldSync handles this use case on a daily basis and we can provide insight as to proven best practices and strategies.

There are key differences in a UDI project that our experts are trained to guide you through. These key differences include applying for a GUDID account, testing with the FDA, and understanding FDA specific attribution.

Whether your organization relies on a HIBC or a GTIN (or you’re looking for definitions on what those terms mean), 1WorldSync offers multiple solutions to send your data to the FDA. A primary benefit of submitting data through a 1WorldSync solution is that the data collected can be easily sent to other recipients, including GPOs, distributors, and other healthcare providers.

Generating Value Beyond Compliance with 1WorldSync

The amount of time and effort to prepare for compliance with the FDA UDI regulation is frequently underestimated. Your organization may need to start sooner than you think.

If you’re like us, you like to be ahead of the game. With the 1WorldSync UDI Solution, your business can prepare and validate medical device product information before the compliance deadline, giving you more time to focus on producing the quality products your customers and patients love.

Make plans to stop by 1WorldSync (Booth # 6) at the UDI Conference taking place June 7-8 in Baltimore. Learn UDI implementation strategies and identify a sustainable process to successfully publish product content to the GUDID from our experts first-hand!

For more information around our offerings and experience, please contact us at healthcare@1worldsync.com or visit http://solutions.1worldsync.com/-unique-device-identification.