Tag Archives: commerce

Our apprentice Cynthia’s internship abroad

We are glad that our apprentice, Cynthia Jansen, had the possibility to do an internship in England in spring 2017. Cynthia has been one of five participants from her school class being able to take part in the scholarship program named GATE. The German Apprentices‘ Training in Europe (GATE) is a program which offers apprentices an internship in England or Finland, financed through the European Erasmus+-program. Each year, a defined number of apprentices gets the chance to participate in it.  Cynthia was proposed for the scholarship by her teachers, not only due to her outstanding performance in school but also due to her considerable social behavior in class.
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It’s Just Commerce!

Since I was a toddler, I have been exposed to multiple paradigm shifts within the marketplace that in one way or another are an attempt to reinvent how we as consumers buy things.

For me, it started with going to stores, or shopping in a catalog and then blossomed into the world of connected commerce today. Recently when I stepped back from the daily act of using my phone or computer to research and buy products I came to a realization, the revolutionary experience I have been leveraging was not all that different from when commerce started.

Commerce took a turn for increased accessibility to products and a centralized way to purchase multiple goods/services from one location. Trust, reviews, availability and price were still the cornerstones of commerce.

Customers trusted the store to offer friendly advice (owners & employees), have products on the shelves and if the prices weren’t right, the customer went to a different store. The main thing that changed was how the products were brought to the customer.

First Came The Big Box Retailers

You no longer needed to be concerned with selection, because the big box had “everything’ you could want. Stores got bigger allowing for greater availability, lower prices, and product insights from media outlets (newspapers, TV, Radio).

E-commerce has shaped our relationship with how we buy and sell products, but at it’s core e-commerce is just next evolution of catalog shopping The innovation is not the method or even commerce itself, but an expansion on the idea of getting any item even from the comfort of your couch.  

Bridging the gap between digital and physical does present a challenge for the retailers/e-tailers etc. as they are looking to make the trust, availability, price and review experience seamless across all avenues of purchase.

From Brick To Click

1WorldSync recently completed a data study that highlighted some of the key challenges suppliers and retailers face when trying to achieve true cross-commerce capabilities.  and uncovered key insights into the struggles that are faced in today’s omni-channel world.

Key findings suggest that a majority of merchants and suppliers are not fully prepared to meet the varied demands of modern customers. 45% of merchants and suppliers have lost more than $1 million in revenue due to challenges faced when integrating cross-channel capabilities into their commerce strategy (Source: 1WorldSync Data Study).

You can read more here about how 1WorldSync can you make your products stand out in a very crowded Omni-Channel world.

2016 Readers’ Choice: Mobility

Originally posted in Readers Choice of CGT – A Short List of the Best Technology & Services Providers to the Industry

According to Peter Drucker, “Business has only two functions — marketing and innovation.” But with the pace of innovation and technology quickening we might want to think on using a new portmanteau; TECHNOVATION.

Technovation suggests that marketers must recognize the accelerating pace of evolving technology, now inextricably linked to adapting consumers, while adjusting our comprehension and organizational structures to embrace not just the obvious, e.g., big data and analytics, but also how consumers, themselves, view their online and offline lives as part of a seamless whole. Marketers must understand that technovation is not only about understanding what consumers are doing with technology, but also what technology is doing to them.

Mary Meeker of KPCB notes that since 2008, the time an adult spends on digital media has gone from 2.7 to 5.6 hours per day, and that mobile has increased from 12 percent of that time spent to 51 percent. In June 2015, Pew Research noted that a fifth of Americans are ‘almost constantly’ online, with 36 percent of 18 to 29 year olds reporting they are ‘almost constantly’ online. Nielsen recently reported, in the desirable 18 to 34 year old demographic, that 8.5 million people per minute now use smartphones and other TV connected devices, surpassing 8.1 million per minute that use traditional TV screens.
In his book “Decoding the New Consumer Mind: How and Why We Shop and Buy” Kit Yarrow opines, “our use of technology has changed our psychology” including for innovation optimism, consumer empowerment, faster thinking, symbol power, and new ways of connecting.

The Ericson Institute, in a just released study representing 1.1 billion people across 24 countries found that constantly having a screen in the palm of your hand is not always a practical solution, however. Prognosticators now believe this technology will be a thing of the past, perhaps in fewer than five years.

What might make this forecast a reality? The Internet-of-Things has already taken hold, and Virtual Reality now has a purchase on popular imagination. Watch for a plethora of new form factors, from flexible screens, to wearables, to implantables. The computing power driving this technology is readily available and rapidly evolving. IBM has Watson, and Google claims its “D-Wave Quantum Computer” will be 100 million times faster than any of today’s machines. If true, D-Wave could theoretically solve a mathematical problem within seconds that would take today’s digital computer 10,000 years to calculate.

This kind of computing power, linked to Artificial Intelligence, coupled with new user form factors, will drive innovation for the next era of digital communication making possible – quite literally – commerce-at-the-speed-of-thought.

A brave new world is upon us, taking shape around us and with all of us as participants and innovators in our own right.
Hail the consumer!

Be Efficient. Be Compliant. Be Transparent.

This year more than 250 1WorldSync community members gathered in Austin, Texas for 1WorldSync Annual User Group, Americas to collaborate on hot topics under the theme: Be Efficient. Be Compliant. Be Transparent. With informative sessions addressing key industry pain points relating to supply chain efficiencies, regulatory compliance and any channel commerce, Annual User Group, Americas attendees heard how leaders in their community are addressing challenges and empowering their businesses for trusted product information exchange. As part of the dynamic agenda, fourteen 1WorldSync customers took the stage to share their success stories and attendees were treated to a special preview of The Attribute Graph (TAG) by 1WorldSync’s Chief Marketing Officer, Nick Parnaby.

The Fifth Annual Power of 1 Awards rounded out the event with General Mills, The Kellogg Company, Knights Apparel, McDonalds, Mondelez International and Walgreens each taking home an award for their significant contributions to product information exchange initiatives and the 1WorldSync community.

As the Diamond Sponsor of GS1 Connect 2015, which was co-located with 1WorldSync Annual User Group, Americas, 1WorldSync enjoyed an array of opportunities to continue to build upon the Be Efficient. Be Compliant. Be Transparent. theme. 1WorldSync CEO, Nihat Arkan, introduced the Wednesday keynote speaker to the GS1 Connect audience and 1WorldSync was the primary sponsor of the Wednesday night networking event, GS1 Connect on Rainey Street. Attendees to the 1WorldSync booth experienced the product information journey in the digital world, attended informative Major Release 3 1:1 sessions and engaged with leading recipients Target Corporation, The Kroger Company, Sam’s Club, SuperValu and Walmart.

New for 2015, 1WorldSync launched the 1WorldSync Events App which brought 1WorldSync and customer collateral, as well as dynamic community engagement right into the hands of attendees. The overwhelmingly positive feedback has ensured that 1WorldSync Annual User Group, Europe attendees will enjoy a similar digital experience. All in all, the week was a great success and we are excited to extend that success to 1WorldSync Annual User Group, Europe in September!

A Better Way to Find Stuff Online

Finding and comparing products online is far more frustrating than it needs to be.  Especially if you’re trying to find the online version of a product you found in the store. There is almost no correlation between the offline product world and the online product world. I can say this confidently, because I found out from personal experience recently. Continue reading

The Future of Social Commerce

I think it is fair to say that commerce has always been a very social activity. Marketplaces have been a gathering place for people for thousands of years and word of mouth has always been a huge influence on what people buy. But as more and more people engage in social networking activities and platforms (1.3 billion people use Facebook every month), there is a new opportunity to provide commerce as part of people’s interactions in social networking activity.

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The Mobile Product Information Gap

The Mobile Product Information Gap

Online sales in the U.S. totaled $263 billion dollars in 2013, an increase of almost 17% from 2012 according to the US Census. According to research firm Javelin, mobile commerce accounted for almost $60 billion, representing 188% growth from 2012. While this impressive growth in mobile commerce represents a tremendous opportunity for the retail industry, it also represents a huge challenge.

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