Sascha Kasper, Director Solution Partners & New Businesses at 1WorldSync, writes on Big Data.
“Here is a simple but powerful rule: always give people more than what they expect to get.” ~ Nelson Boswell
“The customer experience is the next competitive battleground.” ~ Jerry Gregoire
“Make your product easier to buy than your competition, or you will find your customers buying from them, not you.” ~ Mark Cuban
We love a good quote. But three stellar quotes about the customer experience? Absolutely irresistible. Because as it relates the world of retail, we know that businesses are knee-deep in adopting new standards and technologies to improve and enhance the customer’s shopping experience. After all, it’s the customer that now defines retailing, transcending channels to shop exactly the way they want to shop, whether online or in-store. And their expectations are significant. With a shopping basket in one hand and a smartphone in the other, shoppers also turning to mobile to do research, compare prices and even make their final purchase.
Article originally featured in Pharmaceutical Compliance Monitor.
The demand for robust product information is pervasive. It touches every industry and comes from multiple facets – end consumers to global governments – and the healthcare industry is no exception. Patients are no longer simply recipients of care, but active participants requiring access to rich product information to make informed decisions about their health, care and wellness.
In the current edition of german retail technology magazine, Marina Sennet, Director HazMat Compliance Solutions at 1WorldSync, writes on companies risks of missing a harzardous substances management and how to ensure to annul them.
Since 2015 european trade has new regulations to handle chemicals and hazardous substances. As it is extensive and difficult for trading companies to keep all safety data sheets up to date, 1WorldSync offers an appropriate service for that.
At 1WorldSync, we are dedicated to providing our community with collaborative platforms for open engagement and industry alignment. Input from the 1WorldSync community drives our efforts to provide collaborative platforms that deliver information and interactions that benefit our customers. The WorldSync 2016 Annual User Group, Americas provides this platform for our customers to engage, interact and share best practices, community needs and encourage user-lead information sharing. Below are my personal Top 5 Reasons to attend this year’s Annual User Group, Americas.
‘Tis the season. You romantics might know it as Valentine’s Day, but for us chocolate lovers, its chocolate month. It’s everywhere you look. Giant and small, in heart-shaped and square boxes, accompanied by various t-shirt wearing stuffed animals, and in weird and wonderful shapes (I’m looking at you chocolate heart-shaped key). For a chocolate lover like me, this has always been the most wonderful time of the year…until this year. When I found out that I have an intolerance to gluten, I was afraid it was going to put a bit of a damper on my ability to indulge in the libations of the season. Lucky for me, the U.S. FDA has a law requiring gluten-free products to be labeled, so I know exactly which chocolate heart-shaped keys I can happily enjoy, and those that I can’t. This got me thinking about my beloved chocolate, and labels, and what ingredients are in the products I know and love.
Good news for 1WorldSync users who are currently sending test data to the FDA’s Pre-Production GUDID!
Major Release 3 testing is scheduled to become available on March 7, 2016.
It’s December 2015 and Black Friday is behind us. I mean that in a literal sense (2 weeks have now passed) but also in the sense of The End of an Era.
Per retail analysis firm Shopper Track, Black Friday 2015 showed a 10.4% drop year-over-year in physical store sales since 2014. This drop is unprecedented, and is attributed to consumers shopping over a longer span of time and taking advantage of the convenience (and safety!) of the online marketplace.
Meanwhile, Cyber Monday was reported by Adobe Digital Index to be the largest online sales day ever in the US, up 16% from 2014 to top $3 Billion.
As a part of our #AskMjR3 video series, we have been identifying and answering some of the most Frequently Asked Questions posed by our user community regarding Major Release 3.
Online commerce is booming! All this acceleration with online commerce presents a whole new IFH projection. According to calculations, the online trade in Germany, for example, will implement approximately 46 billion euros in 2015.
Furthermore, traders who use multiple sales channels (multi-channel), are perceived as more innovative, customer friendly and sympathetic as an authentic internet service provider. This demonstrates a cross channel study of Trading Consulting ECC Cologne and Hybris Software. Continue reading