All posts by Kelly Kucera

Head of Global Marketing

The Omni Channel Challenge – 3 Tips on How your Organization can transition to a full customer shopping experience

“Here is a simple but powerful rule: always give people more than what they expect to get.” ~ Nelson Boswell

“The customer experience is the next competitive battleground.” ~ Jerry Gregoire

“Make your product easier to buy than your competition, or you will find your customers buying from them, not you.” ~ Mark Cuban

We love a good quote.  But three stellar quotes about the customer experience?  Absolutely irresistible.  Because as it relates the world of retail, we know that businesses are knee-deep in adopting new standards and technologies to improve and enhance the customer’s shopping experience.  After all, it’s the customer that now defines retailing, transcending channels to shop exactly the way they want to shop, whether online or in-store.  And their expectations are significant.  With a shopping basket in one hand and a smartphone in the other, shoppers also turning to mobile to do research, compare prices and even make their final purchase.

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Halloween is coming soon… What’s in your basket?

It’s that time of year again…costumes are littering the house, pumpkins on the porch, and the kids are asking “what candy are we giving out this year?!”  This used to be a straight-forward question, but now we as  parents are left asking “what can we give out?!”  With thoughts in our heads of: what is nut-free, gluten-free, vegan, healthy and “cool”?  What’s fun but also a healthy alternative to the sugar-filled, fatty options?

Our kids’ school is not a “nut-free” zone, but the school does designate certain tables as nut-free.  At the same time, they are serving cookies at the lunch window, along with certain sugary beverages. So while, we’ve made strides to keep our kids safer and healthier, there are still many areas to work on.

Strides:

  • According to the USDA Smart Snack Final Rule, acceptable food items must have ≤ 35% calories from total fat as served and ≤ 35% of weight from total sugar as served. *
  • At least 39 states currently have some kind of competitive foods standard already in place.**

Slides:

  • Between 1977 and 1996, the number of calories that children consumed from snacks increased by 120 calories per day.***
  • There are still no federal requirements for Childhood Nutrition Labeling
  • Poor nutrition  effects a child’s ability to learn****

Since there are still no federal regulations forcing schools to label the food served, we as consumers and parents must gather as much knowledge as possible to help our children make the best and safest decisions when it comes to what they eat at school. Whether it’s evaluating gluten content, allergens, or ingredients, we want the information at our fingertips. Literally, whether I search online or I am shopping at my local grocery store, I want to be able to quickly and easily evaluate the food items I am putting in my physical or online shopping cart.

Thankfully, organizations like the Grocery Manufacturers Association are introducing new initiatives like SmartLabel, which seeks to standardize nutrition information available to consumers so they can make informed decisions – for our own kids and the ones that will knock at our door at the end of the month.

For Halloween…I’ve decided to give out pencils…really.  Unless a child eats one, I should be safe, right?!

Authors:

  • Kelly Kucera, Sr. Director, Industry & Commercial Marketing
  • Krista Gervon, Americas Marketing Manager

*http://www.fns.usda.gov/sites/default/files/allfoods_summarychart.pdf

**http://www.fns.usda.gov/sites/default/files/allfoods_QandA.pdf

***http://cspinet.org/nutritionpolicy/healthy_school_snacks.html

****http://www.publicschoolreview.com/blog/how-diet-and-nutrition-impact-a-childs-learning-ability

1WorldSync Annual User Group

Thank you to everyone who attended the 1WorldSync Annual User Group and GS1 Connect 2014. The week was a great success!

This year we gathered in San Diego, California with over 260 1WorldSync community members from the CPG/General Merchandise, Foodservice, Hardlines and Healthcare industries for the 1WorldSync Annual User Group. This full day of community collaboration included Workgroup breakout sessions, customer presentations and panel discussions.

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#1WorldSyncSelfie Scavenger Hunt Makes a Big Impression!

The first ever social media scavenger hunt was a huge hit at GS1Connect! Over 100 photos were uploaded or retweeted throughout the week! Thank you to all who took part in highlighting 1WorldSync and our exciting events! Lori Bigler from Smucker’s became our first #1WorldSyncSelfie contest winner! Congratulations Lori!

selfiecontest

We appreciate everyone’s involvement and hope that we were able to add a level of excitement and fun to your GS1Connect experience. You can check out some of the photos below and on Twitter by searching the hashtag #1WorldSyncSelfie. Don’t forget to continue posting “Selfies” at upcoming 1WorldSync events using the hashtag #1WorldSyncSelfie on Twitter and Instagram.

1WorldSync Social Media Scavenger Hunt

Welcome to 1WorldSync’s Annual User Group at GS1 Connect 2014…but first “let me take a Selfie!”

As always, 1WorldSync has an exciting line up of events, sessions, and ceremonies for our customer community. This year, we are bringing you an interactive #1WorldSyncSelfie Scavenger Hunt as a way for you to get involved with other attendees and participate in all that we have to offer! The rules are simple, and more importantly, a surefire way to make the most of your conference experience!

1WorldSync contest for blog  Continue reading