Top 5 Reasons to Attend 1WorldSync 2017 Annual User Group, Americas!

At 1WorldSync, we are dedicated to providing our community with collaborative platforms for open engagement and industry alignment. Input from the 1WorldSync community drives our efforts to provide collaborative platforms that deliver information and interactions that benefit our customers. 1WorldSync 2017 Annual User Group (AUG), Americas is a collaborative event that provides this platform for our customers to engage, interact and share best practices, community needs, and encourage user-lead information sharing. In preparation for this worthy event, below are my personal Top 5 Reasons to attend this year’s 1WorldSync 2017 Annual User Group, Americas held in Las Vegas, NV on June 19-20, 2017.

  1. Vegas here we come! Site of the Elvis comeback, the Bellagio fountains, amazing food, and even the Statue of Liberty and Eiffel Tower!  Okay to be fair the last 2 aren’t the “real” ones, but you get the gist.  It is an amazing event hosted in an amazing city.
  2. How you network in Vegas, doesn’t have to stay in Vegas….  In the past, I connected with peers I knew, created new ones and formed relationships that helped us learn from one another.  AUG allows us as a community to explore opportunities and discover solutions that impact industries while allowing organizations across multiple industries the opportunity to network.
  3. Not married? You will be married…to Product Content.  In regards to product content, 1WorldSync strives to achieve excellence in providing accurate and trustworthy product content to our customers, and understanding where the industries as a whole are moving and our customer’s needs has helped to refine our company’s path. As we share authentic, trusted content with customers and consumers, we empower them to make the right choices, purchases, health and lifestyle decisions.
  4. Where the Sky’s the Limit.  After participating in multiple Annual User Group events, I am continuously surprised to learn something new from our attendees and their presentations.  It amazes me still that having been a part of this event  for 10+ years, each year generates more innovation and new perspectives.  Becoming educated on standard changes, innovations within the marketplace and how this impacts our organization always provided value and insight.
  5. The city of Bright Lights and a Bright Future for the 1WorldSync Community.  One of the things you can depend on being discussed during our Annual User Groups are seeing what innovations & solutions 1WorldSync is developing in order to continue to improve capabilities for our community members. Our plans demonstrate our commitment to our customers and the path we are working towards to continuously add value to the 1WorldSync Community.  

With the leadership and guidance of our customers, I promise that this year’s Annual User Group, Americas will be a power packed two-day event filled with collaboration, engagement and best practice learning.

Be sure to follow us @1WorldSync on Facebook, Twitter, and LinkedIn to hear more from us through our exclusive #RoadtoAUG17. We hope to see you in Vegas!

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Walmart Unleashes Bold Strategy To Take Amazon Head-On

Walmart has just issued its strongest response to the growing Amazon threat, since its acquisition of e-commerce newcomer Jet.com last summer.

Last week, Walmart announced an unlimited free delivery program offering free, two-day shipping on over 2 million items, with no need for a membership fee.

  • Walmart has done away with it’s  “ShippingPass” program that charged customers $49 a year, just about half the cost of an Amazon Prime membership.
  • Walmart said that ShippingPass customers will receive a refund on their membership, since the program is no longer required in order to take advantage of free shipping.
  • Last week, Wal-Mart announced free two-day shipping program to compete with Amazon Prime program. Wal-Mart also decreased its minimum order amount to $35 from $50, but experts think that Arkansas-headquartered retailer giant is far from denting Amazon’s business.

A new Slice Intelligence report suggests that Amazon.com, Inc. captured over 53% of total online e-commerce growth in the US in 2016, up from 40% a year earlier. Other ecommerce and retail players were battling for the rest of the 47% of the market share.

However Walmart has become agile and is now operating like a start-up reacting quickly to test ideas to capture new customers that includes this free shipping strategy.

Walmart U.S. eCommerce Marc Lore stated in a media briefing “I couldn’t be more excited. We are moving at the speed of a startup. In today’s world of e-commerce, two-day free shipping is table stakes. It no longer makes sense to charge for it.”

Battle of the Brands: David vs. Goliath – Does Size Matter?

In a crowded commerce world, it’s critical to move quick to capture new customers and drive conversion. 1WorldSync has you covered with our new eBook, ‘Battle of the Brands: David vs. Goliath’ that includes strategies on how to move quick to capture new eCommerce market share. This eBook will demonstrate that bigger doesn’t always mean better and how David can compete with Goliath all year long!

Download the eBook now

Are You Ready to Get Your Products to Walmart.com and Jet.com? Learn more

1WorldSync Product Information Cloud solutions help 25,000 global customers engage the elevated expectations of today’s omni-channel shoppers.

Further, 1WorldSync is a strategic partner of Walmart and has been facilitating product content exchange for Walmart manufacturers and suppliers for more than a decade. As a certified Content Service Provider to Walmart, we can help you get your product content to Walmart.com and Jet.com.

Why Trusted Product Data Matters for Omni-Channel Retail

Big Data’s Big Election Fail

If you followed this year’s United States presidential polls at all closely, chances are that you expected Hillary Clinton to win. So did all of the major prediction models that use polls to game out election outcome probabilities.

This year’s divisive election painted a picture of data divisions by race, gender,  and education. Pollsters will be digging for months (at least) to figure out how exactly their results may have been off. What can we learn from this year’s election?

The election may have divided us, but one thing that we are all unified on is the need for accurate data. This is especially true when it come to product data demands. The rules of competition have changed and your product information is now as important as the product itself, at least in the eyes of the consumer.  

With 81% of consumers scouring through product information online to find or verify the data about a product they are considering, and over 33% abandon shopping carts when the information they crave is absent, it’s apparent how critical product information is in the consumer’s path to purchase (ClickZ 2016).

The Challenge with Managing Product Information

One may think that managing product content and data is easy, but the challenges include:

  • 10’s enterprise systems in typical back end to manage product data.
  • 100’s people sourcing, aggregating, cleansing data needed for commerce.
  • 1000’s trading partners requiring exchange data with in a variety of formats.
  • 10,000’s of websites, apps and 3rd parties, representing your product/brand to the consumer.

Deliver Trusted Product Content Your Customers Can Rely On

With the proliferation of omni-channel commerce and the rising customer expectations, the stakes have been raised. Businesses that fail to provide consistent and contextual experiences across channels stand to lose customers and revenues.

Yes, product information matters – the quality, the completeness and the accuracy matters.  And as suppliers connect and partner with multiple retailers, the need for accurate, complete product information is even greater. Four in 10 shoppers say they’ve given up on an online purchase because they didn’t have enough information on the purchase (Internet Retailing 2014).

For example, consider Google’s 2016 mandate for GTINS (Global Trade Item Numbers which help classify and display products on Google Shopping) now needed for all products.   As of May 16, 2016, Google disapproved relevant products that didn’t meet the GTIN requirements, so it’s critical that suppliers double check that product data is correct and up to date. And according to Google, the financial implications can be significant:  “Merchants who’ve added correct GTINs to their product data have seen conversion rates increase up to 20%.”

The Google GTINS mandate demonstrates that they understand that product content (descriptions, feature bullets, images, videos, reviews) is a critical factor in driving conversion.  Consumers demand to know exactly what they are buying – and the right content makes for a great consumer experience.

Sourcing A Single Source of Truth

Accurate and timely product information helps instill trust and customer loyalty in the interchangeable and complex world of retail.

By working with 25,000+ brands and retailers to build scalable process to ensure the highest impact, consistency and levels of quality, 1WorldSync is the product information company. The 1WorldSync Product Information Cloud solutions deliver rich and trusted product content to engage customers and consumers regardless of the medium. 1WorldSync helps organizations align on the product information governance strategy to apply GTIN standardization, and implement for Google, GDSN, Walmart and beyond.

References

1 ClickZ, 2016

2 Internet Retailing 2014. ‘Four in 10 Abandon Purchase For Lack Of Information Study’. http://internetretailing.net/2014/02/four-in-10-abandon-purchase-for-lack-of-information-study/

 

2016, A Year in Review!

As we wrapped another year, I want to thank you for your continued business and trust in 1WorldSync.  We know that to deliver a truly exceptional experience, we must have an innovative and forward looking global team to serve you, from product development to support. As I traveled the globe meeting with customers, partners and employees, I am proud of the accomplishments we’ve made as a company collaboratively with your feedback and involvement. I believe that we have truly evolved from the global leader in delivered product information, to ‘The Global Leader in Delivered Product Content.’

We began 2016 with several key priorities encompassing both our technology and market expansion.

  • Achieve Major Release 3 (MR3) compliance;
  • Obtain ISO27001 Certification for Information Security Management
  • Help customers globally (both recipients and suppliers) share product content to meet the industry’s growing commerce and cross channel / omni-business challenges; and
  • Leverage evolving capabilities to help onboard a variety of companies in multiple industries – both large and small – that traditionally have not participated in GDSN.

I’m pleased to say that 1WorldSync is succeeding on all fronts and are well positioned for even greater success in 2017.

Historically, product information has served a very specific purpose, such as supplier communications or logistics, and was B2B centric.  Today, regardless of your industry or product mix, the evolution and growth of omni-business commerce is a game changer for B2C commerce and has placed product content as a business imperative for all companies.

Consumer behaviors, shopping tastes and expectations have evolved and have become key drivers in the transformation to a more consumer-centric world.  I’ve spoken before about today’s “Omni-shopper,” which essentially means that the consumer, not the channel, is defining the business relationship. Trusted product content is what empowers a consumer in their cross-channel shopping experience and in their daily purchasing decisions.

These new demands are completely reshaping the retail landscape and with an increased focus on regulatory compliance, the healthcare and foodservice industries are evolving as well. Today there is a much greater focus on the role of trusted product information.  Establishing a product information and content management framework for high growth, compliance and transparency is no longer a nice to have, but an absolute mandate.

Looking ahead, we continue to make innovation an integral part of our strategy to help our global community share more product content with more people, whether B2B or B2C, no matter where they are located or have business operations.  Our Transparency, Supply Chain and Omni-business solutions help our customers succeed with the ability to:

  • Be Flexible – ability to develop digital product content and catalogs for maximum responsiveness
  • Go Digital – deliver content efficiently and enable operational efficiencies at the global level
  • Sell Everywhere – showcase and promote more products on any channel in any region
  • Be Transparent and Compliant – integrated content designed to help meet regulatory and local mandates
  • Go Global – discover new products and brands from any region to feature and sell, with digital ready content
  • Be Consumer-Centric – rich product storefronts, collateral and trusted product content for sales and eCommerce

Thank you for your continued confidence in 1WorldSync. On behalf of the entire company, I can confirm to you that we are motivated and inspired by the opportunities that you give us to help you succeed. Continuing to deliver results that exceed your expectations is our top priority in 2017.

Sincerely,
Nihat Arkan
CEO, 1WorldSync

Ringing In The Retail: Does Size Matter?

Currently, there are 28 million American small businesses, which account for 54% of all U.S. sales (Patriot Software 2016).

In the Internet Retailer 2016 Second 500 Guide, the most successful e-commerce companies in the middle tier have outperformed their larger rivals by identifying and leveraging their sweet spots (Internet Retailer 2016). Second 500 web merchants, whose 2015 web sales fell between $1.7 million-$28.3 million, are solid proof that small can indeed be mighty. As a group, they grew their online sales last year by 14.9% to $6.99 billion, ahead of their larger Top 500 competitors, who grew at 13.5%.

Many smaller retailers rely on Small Business Saturday, an initiative launched by American Express (CNBC 2016). In its seventh year since the recession, Small Business Saturday events and entertainment encourage consumers to shop at small businesses versus big-box stores and malls that draw in Black Friday shoppers.  

However, as a smaller retailer, competing for e-commerce dollars during the busiest shopping season of the year is no easy feat. With higher than ever stakes, how do you tackle the big retailer squeeze?

Avoid Getting ‘Amazoned’ This Holiday Season

Smaller retailers face the constant struggle of having to match the convenience that Amazon offers, while personalized and trusted product content, including digital assets and insights, to keep streams of loyal consumers returning.

The only way is to create a better end-to-end user experience that is driven by customer insights. Failure to deliver on this experience will mean leaving revenue at the door – revenue that Amazon will be happy to gobble gobble (pun intended!).

86% of companies want to excel at customer experience. But only 27% even qualify as “good” in the eyes of their customers (Forrester Customer Experience Index 2015). One thing is for certain regardless of your size as an organization:

Consumers expect a seamless path to purchase from discovery to delight across all channels and devices.

Agile Is The New Black

One of the greatest benefits a small business has is that they can react much more quickly than most larger corporations or big box stores. In other words, if you see an opportunity to introduce a new vendor, you can make this happen more quickly than the many steps necessary it would take at a big box store.

For example, if you see inventory sales have gone cold turkey (pun intended!), you can help move it through displays, employee engagement and even marking it down to help it sell faster.

Big retailers have the advantage of large scale systems that optimize processes. However giant companies suffer when they lose touch with the granularity of their businesses. As a smaller retailer, you can better understand how swiftly consumer needs change prior to larger competitors because of direct contact. You are better equipped to deal with changes in the environment and test new ideas quicker among customers without obstacles.

Retail Is Big On Small Business

Gaining a national footprint no longer relies solely on big brand partnerships – with the right attitude, resources and strategy, small business have the power to go it alone.

And if a little support is needed to survive holiday pressures, there may even be opportunities to partner collaboratively with industry giants. Smaller retailers may offer flexibility and a more intimate customer experience but when coupled with their larger, wealthier counterparts, the global market offers an array of quality goods and services. If you can’t beat them, join them!

References

1 “The State of Small Businesses in the U.S” Patriot Software. 2 May 2016.  https://smallbusiness.patriotsoftware.com/small-businesses-in-the-us-infographic/?utm_source=FRB45&utm_medium=article&utm_term=smallbiz_sat&utm_content=GBL

2 “Keeping up with innovation keeps smaller retailers in the game” Internet Retailer. 13 June 2016. https://www.internetretailer.com/2016/06/13/keeping-innovation-keeps-smaller-retailers-game

3  “A secret weapon to help small retailers on Black Friday and Small Business Saturday”. CNBC. 23 November 2016. http://www.cnbc.com/2016/11/23/ai-software-aids-retailers-on-black-friday-small-business-saturday.html

 “The US Customer Experience Index, Q1 2015.” Forrester. 6 October 2016 https://www.forrester.com/report/The+US+Customer+Experience+Index+Q1+2015/-/E-RES117482

Back to the Future of The Evolution of E-Commerce – Part 2

Coping and competing in this new environment of always-connected, highly informed consumers can be rewarding when done right.

This post elaborates on some of the trends that took place this year  that we introduced a few days ago!

  • Regulatory Compliance Drives Product Transparency Initiatives: Global companies may face different challenges than their domestic-only counterparts when it comes to product data management. With the emergence of multi-channel commerce, and mobile/social engagement, international regulatory and industry initiatives exacerbate pressures on manufacturers to provide a more robust set of trusted, quality product information.

Organizations all over the world are driven by these local, federal, and global regulations to streamline their product information distribution systems for accuracy and transparency. The complexity of compliance in cross border commerce is prevalent and impacts multiple categories and industries including:

    • Product Health & Safety (e.g. RoHs, MSDS)
    • Food & Nutrition (SmartLabel, EU1169 & Food Safety)
    • Product Traceability (UDI Device Traceability)
    • Product Sustainability & Social Responsibility
    • Security and Counter Terrorism

Noel Geoffroy, senior vice president of morning foods marketing and innovation at Kellogg’s, says: “The expectation of transparency from brands is increasing, and we believe in maintaining an open and honest conversation with consumers” (American Marketing Association 2015).

As the leading product information network, 1WorldSync offers a comprehensive solution for addressing transparent and compliant product information across your supply chain. The 1WorldSync Transparency & Compliance solution helps global businesses to simplify and manage the process of exchanging and managing product  information, certificates and documentation, across trading partner communities around the world.

  • Predictive Commerce Uncovers Unprecedented Insight

Retailers have finally begun to embrace predictive models and analytics in the hope of determining the intent of their customers and tracking valuable user behavior.

After 36 months, predictive intelligence influenced 34.71% of brands’ total orders (Predictive Intelligence Benchmark Report 2014). With the ability for more effective marketing, happier and more engaged customers, higher profits and more controlled outgoings it’s easy to see why predictive analytics have become a critical component to an ecommerce retailer.

At times, consumers may not be able to vocalize what they like. But predictive analytics can still recommend the right products. Intelligence gained through predictive analytics helps build a culture of better decision making, where any question that is raised can be modeled using the right data inputs. Without the deep understanding of customers and their shopping patterns, retailers will be flying blind when trying to create an experience  that drives conversions.

Done well, it enables online retailers to target consumers on the basis of their behaviors. Then retailers are in a great position to offer complementary and/or alternative products, search options, and brands, send targeted product promotions even when a shopper is offline.  The added bonus for retailers is that they’re able to keep visitors on their site longer to help drive traffic, boost sales and enhance experience.  

Investing in predictive analytics is a must for retailers also looking to analyze purchasing patterns to configure pricing algorithms as well as reduce fraud.  

Retailers that can harness predictive data can offer relevant, targeted promotions to individual consumers. Moreover, retailers will also be able to achieve other goals that will change the consumer experience, boost conversions, and even improve margins such as predicting the next best-selling product, preventing out-of-stock scenarios, and ensuring proper staffing at stores.

Be the Retailer That Consumers Want to See In the World

2017 unveils a unique opportunity for agile retailers looking to embrace and incorporate trends sweeping the industry in the form of higher conversions, enhanced engagement, and a loyal army of consumer advocates.

References

“Kellogg Lifts the Flap With New Transparency Effort”-American Marketing Association. 17 Feb 2015, https://www.ama.org/publications/eNewsletters/Marketing-News-Weekly/Pages/kellogg-open-for-breakfast.aspx

“75 Digital Marketing Stats from Salesforce Marketing Cloud Research.” Predictive Analytics Benchmark Report. 18 November 2014. https://www.marketingcloud.com/blog/uk/75-digital-marketing-stats-from-salesforce-marketing-cloud-research-2/

Back to the Future of The Evolution of E-Commerce – Part 1

Hide your stocking stuffers and savor sips of eggnog…2017 is here! Ecommerce continues to grow rapidly, but with the huge market acting as a magnet to brands large and small, competition will ramp up faster than the total growth of the market.  This means that customers will be harder to win, easier to lose and fussier on price and user experience.

The Future of Retail? Look Into The Past

Have you ever heard the saying “You can’t know where you are going until you know where you’ve been?” We will take a look back on the high-impact trends that shaped 2016 and will likely drive 2017 forward.

  • Demand for Complete and Accurate Product Content: Having a great product is truly only step one of the equation. More and more companies are presenting new content regularly, and in unique and compelling ways that not only garner consumer  attention, but  also engage to forge an emotional connection for the consumer to the brand.  

88% of consumers say that detailed product content is extremely important to their purchasing decision (Google Shopping Guide 2016).

Good product content (descriptions, feature bullets, images, videos, reviews) that helps consumers by being informative, educational, and/or inspirational will increase sales and loyalty dramatically over time. Product content is now more important than the product itself. Consumers demand to know exactly what they are buying – and the right content makes for a rich consumer experience, and ultimately makes the consumer hit ‘Buy Now’.  

  • Multi-Channel Makes or Breaks a Business: Shoppers who interact with more than one channel spend 18% to 36% more than those who interact with a single channel (Bazaarvoice 2012).  Customers expect to use all channels as though they are a single experience, requiring tight integration across those channels. Retailers have had  the logistics and physical stores in place, and continue to invest in the physical store experience they are supplementing this with online channels to expand their reach.

Recognizing this, many retailers have pushed to check off all the multichannel boxes: robust physical presence, e-commerce site, social channels, and mobile apps. All of these elements are important, but their mere existence doesn’t ensure success. Understanding the importance of integration of dynamic ecommerce capabilities across all channels and devices is crucial. It’s now clear that the big winners will be the retailers that can blend the online and offline— the digital and the physical—into one seamless, omnichannel shopping experience.

References

1 Google Shopping Guide, 2016

3 “Four social trends already changing your business.” Bazaarvoice. June 2012. http://www.bazaarvoice.com/research-and-insight/white-papers/Four-social-trends-already-changing-your-business-2012-trends-report.html

Still Struggling with the Complexities of Omni-Channel Retailing?

Blame it on the growing millennial generation’s one click mentality but instant gratification is shaping the future of retail.  Whether a baby boomer, generation Xer or millennial, in today’s world, consumers generally rely on e-commerce sites or apps to search for products, access information about those products and make purchases – when they want and how they want.  And retailers and manufacturers have listened to the omni-channel call and have acknowledged that in this multichannel age, consumers expect that the way they shop in store and online be the same.  In fact, with tech-savvy consumers demanding seamless shopping experiences across all channels, some 62% of retailers have responded by introducing Omni-Channel services, according to a survey by JDA Software Group.

Yet why are so few retailers doing it well?  Certainly, the benefits are extraordinary – companies with omnichannel customer engagement strategies retain on average 89% of their customers, compared to 33% for companies with weak omnichannel customer engagement. (Aberdeen Group).  Some experts argue retailers are making strategic errors across phases of their omnichannel initiatives. Why is this so challenging? It’s not for lack of trying, as we see many companies are making the investment.   But the “how-to” on developing that seamless experience between brick-and-mortar, mobile and e-com – is the big knowledge gap.

Embrace the Consumer

Omnichannel efforts must be designed around the user, allowing them to move easily from one channel to the next.  Consumers of course, don’t consider them different channels, and frankly they don’t care.

Embrace a Unified Experience:

Provide customers with personalized recommendations across all your channels. Give your consumers a seamless experience and feelings on every channel. Take for example apparel/lifestyle brand, Vineyard Vines.  At last month’s Salesforce DreamForce event, they spoke about the importance of integrating dynamic ecommerce capabilities across all channels and devices.  Encompassing the catalog, website and store, they are connecting their brand to their customer in one seamless experience.

Embrace Predictive Commerce:

Predictive models and analytics can help businesses determine the intent of their customers and are valuable to track user behavior.  Done well, they enable online retailers to target consumers on the basis of their behaviors. Then retailers are in a great position to offer complementary and/or alternative products, search options, and brands, send targeted product promotions even when a shopper is offline.  The added bonus for retailers is that they’re able to keep visitors on their site longer to help prompt purchases.

Embrace Technology

Several technology trends — the proliferation of cloud services, easier integration through application programming interfaces (APIs) and big data and real-time analytics, among others — are enabling big retailers to converge the business, employee and customer processes of those physical and virtual stores in increasingly sophisticated and comprehensive ways.

This is where the 1WorldSync Omni-Channel solutions helps brands achieve success by providing access to authentic and trusted information helping businesses organize for cross channel sales growth by making their products digital, discoverable and highly shoppable. Request a consultation today and take the first step in overcoming the complexities of Omni-Channel retailing.

Teal Pumpkins aren’t a Trick, but a Sign of Safe Treats

As a kid, there was no holiday quite like Halloween. The crisp fall weather, the decorations, the parties, the costumes and of course, an evening spent trick-or-treating. We’d navigate the neighborhood with precision, focusing on the houses that gave out full size treats by the handful. And like any smart spy, we’d steer clear of those houses offering raisins and left over Valentine conversation hearts.

Halloween today remains the holiday for kids. There’s still the thrill of sorting through a candy-filled bag of goodies, trading for our faves (hello Kit-Kats) and negotiating with parents on just how much candy we could eat before bedtime. But times have changed and so have children’s (and parents’) wants and needs, especially related to allergens, nutritional requirements and other health concerns.

Enter the Teal Pumpkin Project. Inspired by a local awareness activity by the Food Allergy Community of East Tennessee (FACET), it was launched as a national campaign by Food Allergy Research and Education (FARE) in 2014 to promote food allergy awareness, peer inclusion and community building. Homes with teal pumpkins sitting outside their front door is a clear sign to trick-or-treaters that non-food treats, such as glow sticks, pencils or small toys, will be among the treats to choose from. The intent is to provide children with allergies or health issues the ability to enjoy the fun and tradition of trick-or-treating, without the feeling that they will come home empty-handed.

Last year, households from all 50 states and 14 countries participated in the Teal Pumpkin Project, helping to create a safer, more inclusive Halloween for all trick-or-treaters.

1WorldSync keeps a pulse on these market shifts and understands that major brands have many demands from their consumers. 1WorldSync solutions and capabilities make it possible to meet these demands, allowing consumers to make informed decisions regarding their purchases, health & well-being. Find out more about how we can help your business.

Here are some great ideas from the folks at the “Teal Pumpkin Project” on how everyone can become involved:

  • Place a teal pumpkin in front of your home to indicate that you ‘re handing out non-food treats.
  • Provide non-food treat options for trick-or-treaters, such as small toys.
  • Display a free printable sign or premium poster from FARE to explain the meaning of your teal pumpkin.
  • Make a donation to support the Teal Pumpkin Project and receive a free gift.

1WorldSync 2016 Annual User Group, Europe Recap

More than over 100 1WorldSync community members, from over 19 countries, gathered in Berlin, Germany for the 1WorldSync 2016 Annual User Group, Europe that took place on September 19 & 20. This year’s focus concentrated on emerging trends and developments surrounding omni-channel commerce under the theme: CONNECT. TRUST. EMPOWER. Attendees heard insightful and stimulating sessions from Europe’s industry pioneers touching on the enhancements and implications of digital supply chain, as well as participated in dedicated industry workshops focused on trends and developments in Healthcare and FMCG & Foodservice sectors. Rounding off the agenda, 1WorldSync’s Chief Marketing Officer, Nick Parnaby gave a dynamic presentation on extending the GDSN for omni-channel use.

Additionally, 1WorldSync took the pleasure in hosting its annual Power of 1 Awards Networking Reception honoring Hilcona AG, Edeka, Henkel, Markant, Metro AG, Nestle, P&G Services GmbH and Dr. Oetker for having made outstanding innovation and community advances in the global product content aggregation and distribution space.

Annual User Group, Europe attendees actively engaged in the 1WorldSync Events App, creating a dynamic community digital experience right at their fingertips! Users were able to access 1WorldSync and customer collateral, share ideas and thoughts in real time, and participate in contests and polls.

Overall, the week was a great success with positive reviews and reinforcing the need to continue the next phase of product database and supply chain management in Europe.