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“Silos – A Roadblock to Omni-Channel Victory”

Silos: an insular management system incapable of reciprocal operation with other, related information systems.

No matter your company size, it’s quite likely you’ve seen “silos” in action.  Or maybe you’re struggling with this right now.  The power struggles, the lack of collaboration and the loss of productivity. Ultimately, your business, your ability to sell and market better will suffer.

Chances are that you know what it looks like – various isolated groups, with little incentive to the team and little information sharing.  You might see leaders focused on their own agendas and the inevitable result is poor productivity and missed opportunities.  For example, many retail organizations have IT systems that are a decade or more old. In many cases, the technology infrastructure that supports the channels of online, mobile, catalog and in-store operate in silos which result in a huge problem.  Data silos, by virtue of their inherent characteristics, breed data distrust.  One group owns branding, the other product specs or nutritional info, so if they aren’t talking, the data (product information) will not be optimized.

We know that consumers don’t view these as different channels, they expect (and assume) that their experience will be the same, no matter how they are choosing to shop.  Unfortunately, with silo’d technologies, the inconsistencies may proliferate across channels. It’s a key reason why products may not look the same to consumers; from the store, to the circular, the website, or the mobile app. Consider the consumer journey.  The nature of marketing, selling and customer onboarding today will likely mean a journey through a dozen different touchpoints and business systems. In order to overcome these challenges, retailers must remove the silos, and implement integrated technology and information strategies.

It starts with infrastructure – systems, process and content.  All of these have to be in place, and must work seamlessly across your organization for different channels to be supported. Omni-channel leadership requires a mastery of detailed, relevant and trusted product information. This is exactly where the 1WorldSync Omni-Channel Product Information Cloud can help.

1WorldSync helps to remove roadblocks to Omni-channel victory by enabling suppliers and retailers to deliver rich and trusted product content, including digital assets and insights – to engage customers and consumers – regardless of location or medium.

This Summer, we announced several value-added apps including merchandising and sales tools including a sales kit, merchant kit, and a universal content feed solution for all customers.  This release includes significant benefits for our customers that are organizing for Omni-Channel sales growth and making their products digital, discoverable and highly shoppable. New apps in this release include information and syndication capabilities to sell products through Walmart and other global retailers, and eCommerce providers.

The 1WorldSync Product Information Cloud enables businesses to move beyond foundational product content management, to drive sales and merchandising efforts while aiding in distribution, customer integration, consumer product transparency and regulatory compliance.

Interested in finding out more about Common Roadblocks to Omni Channel?  Check out our newest Infographic.

 

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1WorldSync 2016 Annual User Group, Europe is just around the corner!

Join us for 1WorldSync 2016 Annual User Group, Europe taking place September 19 & 20 in the heart of Berlin!

You will have the opportunity to engage with industry peers and trading partners and learn the emerging trends and developments surrounding omni-channel commerce. You will also hear success stories from Europe’s industry trailblazers from EHI Retail Institute, METRO Group, Nestlé Purina Petcare Deutschland, PSIORI, Salesforce and more!

If your role involves a focus in Consumer Transparency, Omni-Channel Commerce or Data Quality, then this is a must-attend event!  

As a registered attendee, you will have admission to the annual Power of 1 Awards Networking Reception, on September 19, at Berlin’s chic Gendarmerie Hauptstadtrestaurant. This year’s reception dinner will honor leading companies that have made outstanding advances in innovation and community engagement in the global product content aggregation and distribution space. The night will conclude with plenty of networking opportunities and great entertainment.

On September 20, the 1WorldSync Annual User Group Europe will be located at the new Titanic Chaussee Hotel with special opening remarks by 1WorldSync’s CEO, Nihat Arkan. The day’s agenda is filled with power packed and thought-provoking sessions, including an exciting industry panel touching on the enhancements and implications of digital supply chain in Europe. Later on, there will be dedicated industry workshops focused on insights in Healthcare, DIY, FMCG & Foodservice sectors.

Don’t wait! Register your participation for this year’s 1WorldSync Annual User Group Europe!  Be a part of this exciting event that is tailored-made to address your needs into the next phase of product database and supply chain management in Europe.

To view the full Agenda of the power packed event, please visit our Annual User Group, Europe website.

For more information or questions, contact us at events.eu@1worldsync.com.

Hand with credit card and a small shopping cart coming from  laptop screen isolated in white

A Virtual Trip Down the Grocery Aisle – How Consumer Shopping Trends are Shifting

Got the list?  Check.  Got the coupons?  Check.  Grab the kids and off you go for a thrilling ride to the local grocery store.  Up and down the aisles, comparing labels, mentally calculating totals and if you’re lucky, you’ll be unloading those groceries about 2 hours later.  Sounds like a fun Saturday.  Fortunately, for many, there’s some relief in the form of online groceries and it’s revolutionizing the way people shop.

And while technology has brought the supermarket to consumers’ fingertips online, there is also a digital wave happening within the aisles of the store, as we see mobile become part of that same shopping experience.

Really, you ask?  Take a look at some recent stats.

  • Nearly one-third of shoppers say they would use various forms of digital technology if it were offered at their grocery store. The most desired offering shoppers would like to see is an app that provides the ability to order items not available in store and the ability to scan items as they shop in order to bypass checkout.
  • Thirty-six percent of shoppers are interested in using an app or web portal to preorder prepared foods they can pick up at the store.
  • More than 40% of shoppers report buying grocery purchases online at least once a month.

Since most shoppers are never far from their smartphones, online ordering is easier. Plus, there simply are more ways to shop online for food and other household products. Certainly, digital changes are disrupting the way consumers shop and eat. Healthy living products, including dietary supplements such as vitamins, minerals, herbs and other botanicals, amino acids and metabolites, as well as cosmetics, organic body and personal care products, pet products, sports nutrition and health foods are more readily available.  And just by virtue of the wide availability means that comparison shopping (prices, ingredients, etc.) is far easier.  That’s great news for consumers who are busier, pickier and far more demanding than ever.

The CPG and Foodservice industry landscapes continue to transform and grow and the demand for transparency of product information is more important than ever before. 1WorldSync solutions for transparency and compliance, such as the SmartLabel solution, can help those businesses meet these demands, regulations and ultimately, free up those crowded grocery store aisles.

Nutrition facts

This Year’s Back to School Checklist Includes Transparency & Traceability

Samantha is allergic to dairy, so please be sure she isn’t served milk! Luke has a nut allergy, so it’s critical that he avoids all foods with peanuts.  Harry is allergic to milk and eggs, so he has to steer clear of foods with either of these ingredients (think cupcakes, cookies and other treats).

Welcome to the lunchroom – the thunderous meeting ground of lunch tables separated by food allergies.  There’s the “No Peanut” table, “No Milk” table, “No Gluten” table and for some schools, even a “No GMO” table.  Have we become a society of extremely picky eaters?  Well, pickiness aside, studies show that food allergies affect up to 2 1/2 million children. Six foods account for 90 percent of all allergic reactions to foods in children: milk, eggs, peanuts, tree nuts, wheat, and soy. Aside from peanut and tree nut allergy (which are considered life-long), most children will outgrow their food allergies.  But until then, parents and students remain vigilant and cautious in managing those allergies to stay healthy (and alive).

That level of vigilance has translated to greater national awareness and standard school guidelines via the CDC, Food Allergy Research and Education (FARE), USDA and US Department of Education.  So with parents and students requiring much more transparency and traceability, does your organization have a trusted way to provide them with nutritional information in a fast and easily accessible format? Can your organization easily share that info with healthcare professionals, parents, and government agencies?  If not, don’t you get schooled!  Instead, consider the following SIX to do’s:

  1. Establish repeatable global processes and content for product information compliance and transparency
  2. Manage your product information to address Corporate Social Responsibility (CSR) and Health, Safety & Environment policies
  3. Address compliance with specific global transparency initiatives, such as GMA SmartLabel or the EU 1169 Food Regulation.
  4. Capture, store, manage and distribute product data, information and content in accordance with global regulations – e.g. Hazmat, Consumer Product Safety Improvement Act (CPSAI), Reach/GHS
  5. Leverage global consulting, content validation and verification services for chemical ingredients and harmful substances.
  6. Establish repeatable processes for material safety data sheets (SDS) and digital as well as physical handling and distribution of compliance documentation.

Fortunately, this is exactly where 1WorldSync can help.  Our proven solutions can help protect and grow your sales to discerning consumers, by offering total product information transparency on all channels.  Even schools now have the ability to provide full nutritional transparency to the right people, at the right time, in the right format. 1WorldSync Showcase for Foodservice is a boundless marketplace that allows you to discover and publish products, and more importantly product information, in a standardized, easily accessible, digital format…and ensuring accurate nutritional information such as ingredients, allergens, and serving size.

Click here to learn more about how 1WorldSync Showcase for Foodservice.

Hand holding smart phone over blur supermarket background, e-commerce, business and technology concept

“Great News for Suppliers: Walmart’s Acquisition of Jet.com”

Consolidation: To bring together (separate parts) into a single or unified whole; unite; combine.

Generally speaking, market consolidation – be it health insurance, airlines or phone carriers – has not necessarily been good thing for consumers. Rather, it’s traditionally meant the potential for future price increases as a result of less competition. But faster than you can click BUY NOW on your shopping app, that’s all about to change. Enter in the biggest news in business and retail – Walmart’s deal to purchase Jet.com, one of the hottest new names in e-commerce. The world’s largest retailer has been getting a lot more aggressive in e-commerce over the past year in the quest to expand its online inventory and set aside $2 billion over the next two years to grow on the web.

The deal could help Walmart become the No. 2 online retailer and position the company for even faster e-commerce growth in the future by expanding customer reach and adding new capabilities. And that’s GOOD NEWS for consumers because according to the folks at Walmart, they plan to win by staying laser-focused on one thing: the customer.

That plan includes adding 1 million products per month, primarily through third-party vendors selling via Walmart.com. And that right there is GREAT NEWS for suppliers. Suppliers that were smart to get into Jet.com now are a part of Walmart’s community and their products will be shopped even more than ever. Not already on board? Then your company could have the potential to be one of those one million products added.

Make it easy and partner with 1WorldSync. Our Catalog1 solution allows suppliers to organize and centralize all of their product information in one place in the cloud. When ready to extend Catalog1 for sales, distribution and compliance, there are a number of value added applications that can be added. Your company’s products can get to Jet.com, Amazon, Google and beyond.

Want to find out more? Download our new eBook, “How Suppliers Can Conquer the Product Information Challenge To Grab the First Mover Advantage,” and gain the competitive edge you need in this every changing, ever growing eCommerce world.

Young Woman On Sofa Shopping Online With Laptop

How Shoppable Are Your Products?

According to the National Retail Federation, 73% of back-to-school consumers plan to shop approximately a month or two before school starts. Armed with school supply lists and cranky kids, parents are beginning the annual pilgrimage for folders and number two pencils. But lists have become longer and more specific.  And certainly college-bound students have precise notions about dorm room furnishings and decorations.  A simple comforter will not do.  Enter matching sheets, pillow cases, silverware and fancy lighting.  These shoppers know what they want.

As any growing manufacturer and supplier, your products are your business.  Pure and simple, your success is predicated on getting your products onto as many shelves – and screens – as possible.  And as we’ve seen, customers determine when, where, and how they will interact with YOUR brand.   Consumers search and shop in-store and online, they expect access to richer product information to make informed decisions. To remain truly “shoppable” and competitive, suppliers must deliver on that expectation.  If not – customers will move on to someone who can.   Not convinced?  Take a look at these recent stats.

  1. 81% of consumers scour through product information online to find or verify the data about a product they are considering.
  2. Four in 10 (42%) shoppers say they’ve given up on an online purchase because they didn’t have enough information on the purchase.
  3. 88% of them say that detailed product content is extremely or very important to their purchasing decision.

Yes, product information matters – the quality, the completeness and the accuracy matters.  And as suppliers connect and partner with multiple retailers, the need for accurate, complete product information is even greater.  For example, consider Google’s 2016 mandate for GTINS (Global Trade Item Numbers which help classify and display products on Google Shopping) now needed for all products.   As of May 16, 2016, Google will disapprove relevant products that don’t meet the GTIN requirements, so it’s critical that suppliers double check that product data is correct and up to date. And according to Google, the financial implications can be significant:  “Merchants who’ve added correct GTINs to their product data have seen conversion rates increase up to 20%.”

The Google GTINS mandate demonstrates that they understand that product content (descriptions, feature bullets, images, videos, reviews) is a critical factor in driving conversion.  Consumers demand to know exactly what they are buying – and the right content makes for a great consumer experience.

At 1WorldSync, we’ve been helping thousands (21,000+ globally) of suppliers and brands to align on the product information governance strategy to apply GTIN standardization, AND implement for Google and beyond.  We work with our customers to build scalable processes to capture their product information and scale globally across the portfolio of brands in an effort to ensure the highest impact, consistency, and levels of quality.

1WorldSync’s Omni-channel solutions helps suppliers and brand owners get their products to Google, Amazon, Walmart and beyond: mobile, desktop, storefront.

How shoppable are your products? Download are latest eBook “5 ways to grow your top line by making your products #SHOPPABLE everywhere?!

Download our free eBook on Shopability today!

Schoolchildren enjoying their lunch in a school cafeteria

Back to School Blues: The Chore of the Daily Lunch

The sunscreen bottles are nearly empty.  The luggage is stored in the garage (and if you’re lucky, the in-laws safely on their way back home).  We’ve binged watched every show in our queue and eaten the last of the season’s crop of good peaches.  Summer is this close to being in the rear view mirror.

Yes, and right around this time of year, as we vacuum out the beach sand, crushed potato chips and summer-old food wrappers from the inside of our cars, we are officially in ‘back to school’ mode.  For some it’s cause for cheering, (the kids go back to school after all), for others it’s a reminder of the long list of upcoming to-dos and calendar commitments (think soccer practice, school plays and scout meetings).  And aside from the obvious back to school prep work of clothes, books and school supplies, there’s the added chore of the daily lunch routine.

Are you going to stock up on lunch box supplies or will your kids buy lunch? Chances are that you’ll be one of approximate 60% of parents who opt for their school’s lunch program.  After all, parents are busy, kids are picky.  But fortunately, school lunches have become tastier and healthier.  In fact, a good deal healthier.    Most school districts now offer healthier food and beverages in vending machines, school stores, and a la carte cafeteria lines. Fruits, vegetables, water, and hundreds of nutritious snack products now fill these venues instead of the candy, sodas, and other unhealthy items that were commonplace less than a decade ago, mostly because of consumer demand and updated regulations.

Of course, that same demand is driving a level of clarity and transparency into what their kids are eating.  They ask questions and read labels.  So what exactly are parents looking for?

  1. Hidden Trans Fats

Over the next couple of years, food companies must phase out partially hydrogenated oils – a major source of artery-clogging trans fats – under a recent directive from the Food and Drug Administration. Until then, consumers are checking food labels for the word “hydrogenated.” If an ingredient list includes this kind of oil, but the trans fat amount reads zero, watch out.

  1. Genetically Modified Organisms (GMOs)

Over 64 countries now require GMO labeling. Though studies have not determined that GMOs are harmful to eat, many consumers are concerned: limited research into their safety, a rise in “superweeds” that resist the herbicides used on GMOs, and, consequently, more overall pesticide use.  So consumers are voraciously reading labels and looking for ‘USDA-certified organic’ or the “Non-GMO Project Verified” seal on the label.

  1. Wood pulp

That is not a typo.  Wood pulp is often lumped under the heading of ‘added fiber.’   So again, consumers are combing food labels for “cellulose” and “cellulose powder”.

  1. Allergens

Studies show that 16%–18% of children with food allergies have had a reaction from accidentally eating food allergens while at school. More than 170 foods are known to cause IgE mediated food allergies. In the US alone, eight of these foods or food groups account for 90% of serious allergic reactions: milk, eggs, fish, crustacean shellfish, wheat, soy, peanuts, and tree nuts.  Fortunately, federal law requires food labels to clearly identify the food allergen source of all foods and ingredients.

School organizations such as North Carolina Department of Public Instruction (NCDPI) are beginning to leverage the increased amount of available product information as well as detailed nutrition labels to mitigate the risk of allergic reactions among students. By utilizing the 1WorldSync Digital Catalog of product information, updated straight from the source, NCDPI is able to comply with USDA federal regulation for meal pattern requirements and easily distribute it this information to parents, students, and even healthcare professionals upon request.

Whether or not students choose to pack or bring their lunch this year, one thing is for certain: their decision will depend on the amount of available product information. It is clear that consumer demand for transparency far exceeds just the Consumer Packaged Goods and Grocery industries, but also extends to any organization that distributes and sells their products to schools.

Click here to learn more about how 1WorldSync solutions can help the Foodservice industry provide product information transparency.

FotorCreated

Have you attended 1WorldSync Annual User Group, yet?

One of the main value adds we bring to our customers is the ability to provide our community with collaborative platforms for open engagement and industry alignment. 1WorldSync Annual User Groups ensures opportunity for community engagement and encourages user-led information sharing.

Driven by 1WorldSync experts coupled with leadership and guidance from our valued customers, 1WorldSync has a series of usergroups to capture the community needs and develop roadmaps towards industry betterment.

During the week of May 31- June 3, 1WorldSync held its Annual User Group, Americas and Joint Industry Council meetings in co-location with GS1 Connect in Washington DC. This event and all associated activities and workshops were very well organized and ushered remarkable customer attendance from the US/Canada to Germany, UK and Japan. Having such a diverse community, along with GDSN’s post Major Release 3 excitement, initiated very interesting discussions around today’s demand for omni-channel requirements and product content management.

I received many positive comments around 1WorldSync’s User Group workshops where many of our customers (Sam’s Club and The Kroger Co. to Target and Kellogg’s)  shared their experiences, opportunities and best practices. I was particularly pleased to see how well 1WorldSync customers eCommerce content acquisition strategy is aligned with 1WorldSync’s omni-channel strategy (linking  GDSN to Digital Commerce  requirements).

As a global organization, 1WorldSync hosts various community activities throughout the year. In fact, building on the momentum and success of 1WorldSync Annual User Group, Americas, we are in the final planning stages of 1WorldSync Annual User Group, Europe scheduled for September 19 – 20 in Berlin, Germany.

This is 1WorldSync’s largest event in Europe with over 200 community members from CPG, Retail, Foodservice, Healthcare and DIY industries discussing strategies on Data Quality, Supply Chain Enablement, Transparency, Compliance and Omni-Channel Commerce.

We will keep you fully engaged and informed on all our community events and will continue to invest in global community enablement and engagement.  In the meantime, I would like to thank 1WorldSync customers and partners for openly sharing their experiences and insight with the community. We all look forward to seeing you soon at our upcoming European event.

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Attend 1WorldSync 2016 Annual User Group, Europe!

1WorldSync 2016 Annual User Group, Europe associated with GS1 Germany ECR Tag  is right around the corner!

1WorldSync Annual User Group season kicked off with great success at the 1WorldSync 2016 Annual User Group, Americas in Washington D.C. As we build off the momentum, we are excited to see the community at the 1WorldSync 2016 Annual User Group, Europe on September 19 – 20 at the Titanic Chaussee Hotel in the beautiful city of Berlin!

Every year more than 200 community members, decision makers and industry experts from CPG, Retail, FMCG & Foodservice, Healthcare and DIY industries discuss strategies on Data Quality, Transparency & Compliance, Supply Chain Enablement and Omni-Channel Commerce and more!

This event brings together community members from around the world for networking, collaborative industry workshops, plenary sessions, keynote speakers discussing insights and best practices.

Key Topics include:

  • How to increase supply chain efficiency
  • Comply with regulatory demands
  • Make products digital, discoverable and shop-able across all channels

CONNECT. TRUST. EMPOWER.

These three important words represent this year’s Annual User Group theme and demonstrate that product information and content is key for a sustainable growth and competitive advantage in an Omni-Channel world.

Don’t miss this exclusive and exciting event, held on September 19 – 20, at the Titanic Chaussee Hotel in Berlin, Germany.

We look forward to welcoming you there!

To register, please visit the event website.

Hand of a teenage girl holding colorful balloons in the sunshine of summer

Summer Release Sneak Peek!

Summer Release Sneak Peek

1WorldSync will be launching our Summer release later this month. We’re excited to debut our expanded capabilities to support your Omni-Channel and Healthcare product information initiatives. The Summer Release features new apps and solutions that include:
 
  • Foodservice Product Content Marketplace that will allow foodservice manufacturers to highlight their products to the long tail of foodservice distributors.
  • Digital Catalog which allows you to take your product content in Catalog1 and create a rich online product catalog that can be used by your internal sales and customer service teams, browsed by your customers, and leveraged by your marketing teams.
  • And several new apps that allows you to get your products Google, Walmart, Amazon and beyond!

Stay tuned for more information about our Summer Release!